Service Fee

Home|Banking|Service Fee

Service Fee Information

Service Fee Information

Service Fee
  DESCRIPTION CITIBANKING CITIGOLD
1 Cash Withdrawal in Foreign Currency via Teller  
  a. In US Dollar Currency:  
≤ USD10,000 free
>USD10,000 > x ≤ USD25,000 1.00% free
> USD25,000 1.00% 1.00%
b. In Other Foreign Currency:  
≤ USD10,000 free
>USD10,000 > x ≤ USD25,000 1.00% free
> USD25,000 1.00% 1.00%
2 Cash Deposit in Foreign Currency  
a. In US Dollar Currency or Other Currency  
(i). Conditions that can not be accepted by the market 0.50% 0.25%
(ii). Circular years from 1990 - 1995 0.50% 0.25%
3 ATM Services (available at Citibank ATMs, Bersama, Plus, Star, Union Pay and NYCE)  
  Balance Inquiry, Cash Withdrawal, or Domestic Funds Transfer  
a. Via ATM Citibank, Plus, Star, Union Pay, and NYCE free1
b. Via ATM Bersama free2
4 Cheque Book Issuance - per book (including Stamp Duty IDR75,000) Rp100,000 Rp75,000
5 Domestic Fund Transfer (Clearing)  
  a. To other Citibank account via Teller free
b. Funds Transfer ≤ Rp500 million via Citibank Online free
c. Funds Transfer ≤ Rp500 million via Teller Rp5,000
d. RTGS (> Rp100 million) Individual via Teller Rp35,000
e. RTGS (> Rp100 million) Company and Foundation via Teller Rp25,000
6 Foreign Funds Transfer  
a. Foreign Funds Transfer via Telex  
(i) Involve foreign exchange  
a) Citibank’s fee Rp100,000
b) Correspondent bank’s fee Rp470,000
(ii) Not involve foreign exchange  
a) Citibank’s fee 0.125% or min. Rp100,000
max. Rp1,500,000
0.125% or min. Rp100,000
max. Rp1,000,000
b) Correspondent bank’s fee Rp470,000
(iii) Foreign funds transfer < USD10,000 via Citibank Online
a) Citibank’s fee free
b) Correspondent bank’s fee Rp470,000
(iv) For Citibank Singapore (International Personal Bank Singapore)
a) Citibank’s fee free
b) Correspondent bank’s fee Rp470,000
b. Transfer Funds to Foreign Party via the Citibank Global Transfer (CGT)3 free
7 Deposit Cheque Clearing Rp5,000
8 Collection
a. Domestic cheque clearing collection Rp20,000 free
b. Collection of cheques and bank drafts overseas
(i). For Citibank Customer
a) In Rupiah currency Rp50,000 Rp25,000
b) In other currencies 0.25% or min. Rp100,000
max. Rp1,500,000
(ii). For Non Citibank Customer (only for Citibank bank draft)
a) In Rupiah currency Rp50,000 Rp25,000
b) In other currencies 0.25% or min. Rp350,000
max. Rp1,500,000
9 Traveler’s Cheque Sales by Account Holder
a. < USD10,000 free
b. ≥ USD10,000 0.25% or min. Rp100,000
max. Rp1,000,000
10 Issuance of Bank Draft Rp100,000 free
11 Transaction Data
a. Current Month Statement
Via Citibank Online free
Via ATM free
Via Interactive Voice Response (IVR) Rp5,000 free
Via CitiPhone Officer (CPO) Rp15,000 free
Via Customer Services (CS) Rp15,000 free
b. Last 3 (three) months
Via Citibank Online free
Via ATM free
Via IVR Rp5,000 free
Via CPO Rp25,000 free
Via CS Rp25,000 free
c. Last 3 - 12 months
Via Citibank Online free
Via IVR Rp5,000 free
Via CPO Rp50,000 free
Via CS Rp50,000 free
12 Request for Transaction Copy
a. ≤ 3 months
Via CPO Rp20,000 free
Via CSs Rp20,000 free
b. > 3 months
Via CPO Rp40,000 free
Via CS Rp40,000 free
13 Payment Termination for Rupiah Cheque Rp50,000 free
14 Publishing Bank Reference (per letter) Rp100,000 free
15 Payment Termination for Citibank Draft Rp100,000
16 Application Telex Status Check Rp100,000
17 Routine Funds Transfer Instructions via Citibank Branch Rp5,000 free
18 Rupiah Cheque/ Demand Rejection Rp150,000
19 Bills or Cheque Rejection Rp100,000
20 Funds Transfer Return Process Rp270.000
21 Safe Deposit Box Services4
a. Small Rp500,000* Rp250,000
b. Medium Rp1,000,000* Rp500,000
c. Large Rp1,500,000* Rp750,000
d. Lost Key Replacement Rp1,250,000
*This service and fee is only applicable to customers who already have Safe Depost Box
22 Balance below the minimum monthly average balance5 Rp100,000 Rp250,000
23 Account Closure Rp50,000
24 Provision for ACA IBL
Limit New Registration or Limit Increase 0.5%
25 Third Party Attorney Registration for Personal Account
a. New registration Rp250,000 free
b. Additional registration Rp50,000 free
26 Credit Card or Ready Credit Payment
a. Cash via Teller Rp50,000
b. Via Citibank Online free
c. Via Citibank ATM free
27 Deposit Termination Prior to Maturity (Particularly for Deposit Product other than Citibank Flexible Deposit) 1,00%

1Foreign currency exchange rate apply for overseas cash withdrawal

2Free for the first 10 (ten) transaction each day, for the next transaction Rp7.500,- for cash withdrawal, Rp6.500,- for fund transfer, Rp4.000,- for balance inquiry

3Only for participating countries.

4This service and fee is only applicable only to Citigold customers who have met the minimum requirement balance predetermined

5Minimum monthly average balance for Citibanking : Rp 50 mio, for Citi Priority : Rp 300 mio and for Citigold : Rp 1 bio


Important note:
Fees can be changed anytime and will be communicate to Customer through postal service or Communication Media as specified by Bank according to Customer’s correspondence or communication data registered in the Bank and with the time frame established by prevailing regulation.

JAVASCRIPT DINONAKTIFKAN