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Service Fee
Service Fee Information
Biaya Layanan
DESCRIPTION
CITIBANKING
CITIGOLD
1. Cash Withdrawal in Foreign Currency
Via Teller    
≤ USD 500/equivalent
USD 500 > x ≤ USD 5000/ equivalent
> USD 5000/ equivalent
≤ USD 1000/equivalent
USD 1000 > x ≤ USD 5000/ equivalent
> USD 5000/ equivalent
free
0,75%
1,00%
N/A
N/A
N/A
N/A
N/A
N/A
free
0,50%
0,75%
2. Cash deposit in Foreign Exchange    
a. American Dollar    
  (i). Conditions that can not be accepted by the market 0,5% 0,25%
(ii). Circular years from 1990 - 1995    
  0,5% 0,25%
b. Other Currencies 0,5% 0,25%
c. > USD 250,000/equivalent 0,25% 0,25%
3. ATM Services (available at Citibank ATMs, Joint, Plus, Star, Union Pay and Nyce)    
a. Balance Checking free free
b. Cash Withdrawal free* free*
  c. Domestic Funds Transfer    
    (i). Via Citibank ATM    
  a. To other Citibank account (online) free free
b. Another bank account free free
(ii). Through ATM Bersama Network (online) free* free*
(iii). Through Other ATM Network N/A N/A
* Free for the first 10 transactions each day,    
4. Cheque Book Publishing - per book    
a. Stamp Duty Rp. 75.000 Rp. 75.000
b. Cheque Book Rp. 25.000 free
5. Domestic Funds Transfer (Clearing)    
a. Funds Transfer Costs Inside City Rp. 5.000 Rp. 5.000
< Rp 100 juta via Teller
b. Cost Funds Transfer between cities Rp. 10.000 Rp. 10.000
< Rp 100 juta viaTeller
c. Biaya Transfer Dana dan Antar Kota free free
Cost Funds Transfer and inter-cities.
< Rp100juta via Citibank Online.
d. - RTGS ( Rp 100 juta ) Individual Rp. 50.000 Rp. 50.000
    - RTGS ( Rp 100 juta ) Company and Foundation Rp. 25.000 Rp. 25.000
6. Deposit check clearing Rp. 5.000 Rp. 5.000
7. Foreign Funds Transfer (Telex)*    
a. Involve foreign exchange Rp 100.000 Rp 100.000
b. Not Involve foreign exchange 0,125 % or 0,125 % or
min. Rp 100.000
max. Rp 1.500.000
min. Rp 100.000
max. Rp 1.500.000
c. Cost of overseas funds transfer (Telex) < $ 10,000 through Citibank Online free free
  d For International Personal Bank (IPB) Singapore free free
  * For admission in Full Amount, plus the cost of USD 32    
8. Transfer Funds to Foreign Affairs through the Citibank Global Transfer (CGT)*
* Only for the participating countries
free free
9. Collection  
a. Collection of domestic check clearing Rp. 10.000 free
b. Collection of checks and bank drafts overseas  
  (i). For Citibank Customer  
  a. in Rupiah currency Rp. 25.000 Rp. 25.000
  b. In other currencies 0,25% or min. 0,25% or min.
      Rp. 100.000 Rp. 100.000
    max. Rp 1.500.000 max. Rp 1.500.000
  (ii). Untuk Nasabah Non Citibank    
(hanya untuk Citibank bank draft)    
  a. in Rupiah currency Rp. 25.000 Rp. 25.000
b. In other currencies 0,25% or min. 0,25% or min.
  Rp. 350.000 Rp. 350.000
  max. max.
  Rp 1.500.000 Rp 1.500.000
10. Traveler’s Cheque    
a. Purchases by Citibank Customer* 1% 1%
b. Sales    
  (i). to Citibank Account    
  < USD 10.000 free free
  ≥ USD 10.000** 0.25% 0.25%
  (ii). to Non Citibank Account **/*** 0.25% 0.25%
       
* Not valid for non-Citibank Customers    
** ** Minimum Fee: Rp.100,000,-    
Maximum Fee: Rp. 1.000.000,-    
*** Only valid non-Citibank Customers with Citicorp/Amex-Citi Travelers Cheque    
11. Issuance of Notes Rp. 100.000 free
12. Transaction Data    
a. Current Month Statement    
  Via Citibank Online free free
  Via AVR (Automated Voice Response) Rp. 5.000 free
  Via ATM free free
  Via CPO (Citiphone Officer) Rp. 10.000 free
  Via CS (Customer Service) Rp. 15.000 free
       
b. last 3 months    
  Via Citibank Online free free
  Via AVR Rp. 5.000 free
  Via ATM free free
  Via CPO Rp. 15.000 free
  Via CS Rp. 25.000 free
       
c. Last 3 - 12 months    
  Via AVR Rp. 20.000 free
  Via CPO Rp. 30.000 free
  Via CS Rp. 50.000 free
13. Request for Transaction Copy    
a. Via CPO    
  3 months Rp. 10.000 free
> 3 months Rp. 20.000 free
       
b. Via CS    
  3 months Rp. 20.000 free
> 3 months Rp. 40.000 free
14. Payment Termination for Rupiah Cheque Rp. 50.000 free
15. Publishing Bank Reference (per letter) Rp. 100.000 free
16. Payment Termination for Citibank Draft Rp. 100.000 Rp. 100.000
17. Application Telex Status Check Rp. 100.000 Rp. 100.000
18. Routine Funds Transfer Instructions via Citibank Branch Rp. 5.000 free
19. Rupiah Check / Demand Rejection Costs Rp. 150.000 Rp. 150.000
20. Bills or Check rejection cost Rp. 100.000 Rp. 100.000
21. Funds Transfer Return Process Costs USD 20 USD 20
22. Safe Deposit Services    
  a. Small Rp. 500.000 Rp. 250.000
  b. Medium Rp. 1.000.000 Rp. 500.000
  c. Large Rp. 1.500.000 Rp. 750.000
  d. Lost Key Replacement Rp. 1.250.000 Rp. 1.250.000
23. Bank Guarantee Publishing 2% 1,5%
24. Balance below the Minimum monthly average balance For Non-Maxisave Customers Rp. 100.000 Rp. 250.000
25. Balance below the Minimum monthly average balance Rp. 10 mio for Citibanking Customer Maxi Save Holders & Rp. 500 mio for Citigold Customer Maxi Save Holders* Rp. 20.000 Rp. 250.000
  * Not applicable for Citi At Work Customers    
26. Account Closure Cost Rp. 50.000 Rp. 50.000
27. Provision for Instant Money or ACA    
a. New Registration 0,50% 0,50%
b. Limit Increase 0,50% 0,50%
28. Third Party Attorney Registration    
a. Personal Account    
  a1. New Registration Rp. 250.000 free
a2. Additional Registration Rp. 50.000 free
b. Company Account    
  b1. New Registration free free
b2. Additional Registration free free
29. Credit Card or Ready Credit Payment    
  a. Cash via Teller     Rp. 50.000 Rp. 50.000
b. Via Citibank (Online)     free free
c. Via ATM Citibank     free free
30. Deposit Withdrawal Prior to Maturity Cost ( Particularly for Deposit Product other than Flexible Deposit Citibank ) 1% 1%
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Here. There. Every where, FREE withdrawal and transfer with over 20.000 ATM