| It is very important to ensure that your credit card bill is paid on time, so that you are always able to use your Citibank Credit Card and enjoy its benefits.
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You do not have to pay the whole amount of your new balance each month. You
just need to pay the minimum payment before the due date.
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| "To avoid late charges, ensure that your payment is received/posted in your credit card account on the due date at the latest"
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| Several methods of payment :
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 ATM -
| a. Citibank ATM
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| You can make payments for your Citibank Credit Card bill free of charge through all Citibank ATMs if you own a current/ savings account at Citibank.
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| b. Via Citibank's Partners
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| You can now make payments for your Citibank Credit Card bill at more that 13.500 ATms of partner banks.
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| For list of Partner Banks & service fees click here
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| Now, partner Banks ATMs provide Real Time Online Payment Service. This means when you make payments through BNI, BRI, BCA, BII, Bank Niaga, Permata Bank or Panin Bank ATMs, your balance is instantly updated.
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| Paying through partner Bank ATMs needs at least 2 working days.
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| For payment guide, click here
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- Internet Banking
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| a. Citibank Online di www.citibank.co.id
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| It's Free! Visit Citibank Online at www.citibank.co.id to make payment from your Citibank account. Just have your account number and PIN ready
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| b. Internet Banking of Partner Banks
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| Internet banking is also available for customers of the following banks :
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- BCA (www.klikbca.com)
- BII (www.bii.co.id)
- Bank Niaga (www.bankniaga.com)
- LippoBank (www.lippobank.co.id)
- PermataBank (www.permatabank.co.id)
- Panin Bank (www.panin.co.id)
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| For service fees click here
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- Phone Banking
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| a. 24-Hour CitiPhone® Banking 69999
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| If you have a current/savings account in Citibank, you can pay your Citibank Credit Card by phone without talking to the Citiphone Officer. Please contact our 24-Hour CitiPhone® Banking at 69999 to make a payment using the funds from your Citibank account. Please make sure you have a TPIN (phone PIN) which functions as the key to access you account and the CitiCard® number for the verification. For service fees click here
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| b. Phone Banking of Partner Banks
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| BCA, Bank Danamon, Bank Niaga, BNI, BRI and Permata Bank also provide Phone Banking facility for their customers. For service fees, click here
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- Direct Debit
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| You can give an instruction to directly debit your current/savings account to pay your bills if you have an account in Citibank Indonesia. The instruction can be for either a full or a minimum payment. Since your Credit Card payment will be automatically deducted from your account by the due date, it is important to ensure that your fund is adequate at that time. Please allow at least 1 working day to transfer to your Citibank Credit Card account.
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- Cash
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| a. PaninBank Teller
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| PaninBank teller accepts Citibank Credit Card Bill Payments. For service fees, click here
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| b. Post Office
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| You can make payments at more than 4,500 post offices nationwide. For service fees, click here
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- NEW Services: Pick Up Money
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| Cardholder has the previlege to request a pick up money service for the payment of their Citi Credit Card. For each request, a charge of Rp. 20,000, either the payment is successful or not successful, will be charged into the customer's billing statement in the following month.
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| Effective May 1, 2011 Citibank Credit Card payment fee via Bank Mandiri is IDR 7,500 and effective May 20, 2011 via PT POS is IDR 6,000
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Partner
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Fee
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Service
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Bank Mandiri
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IDR 7,500
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- ATM
- SMS Banking
- Call Mandiri
- Internet Banking
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BCA
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IDR 7,500
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- Real Time Online – ATM BCA
- Real Time Online – BCA by Phone
- Real Time Online – Klik BCA
- Real Time Online – m-BCA
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CIMB Niaga
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IDR 5,000
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- Real Time Online – ATM
- Niaga Access
- Niaga Global @ccess
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PermataBank
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IDR 5,000
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- Real Time Online – ATM
- PermataTel
- PermataNet
- PermataMobile
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BII
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IDR 5,000
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- Real Time Online – ATM
- Internet Banking
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BNI
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IDR 5,000
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- Real Time Online – ATM
- BNI Phone Plus
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Bank Danamon
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IDR 5,000
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- ATM
- Danamon Access Center
- Danamon Mobile Banking
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Panin Bank
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IDR 5,000
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- Real Time Online – ATM
- Real Time Online – ATM
- Real Time Online – Loket
- Mobile Banking
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Pos Indonesia
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IDR 6,000
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BRI
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IDR 5,000
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- Real Time Online – ATM
- Real Time Online – Loket
- Real Time Online – PhoneBanking
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OCBC NISP
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IDR 5,000
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- Real Time Online – ATM
- Real Time Online – PhoneBanking
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Bank Mega
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IDR 5,000
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Bank Ekonomi
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IDR 5,000
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- Real Time Online – ATM
- Real Time Online – Internet
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Citibank
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- Teller
- ATM
- Internet Banking
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