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| Home>Services>CitiPhone Banking Online Survey
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| CitiPhone Banking Online Survey is a customer satisfaction survey for the purpose to continually improve our service through open and honest input and feedback from our valued customers.
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Customer Service is one of our highest priorities. Thus as our commitment to always improve our service, we conduct CitiPhone Banking Online Survey as an opportunity to learn what you think of our service and how we can improve to serve you better.
Citi works with a vendor in London who will facilitate the process of the survey. Selected customer who has contacted us through CitiPhone Banking Service will receive an email invitation to participate in the short online questionnaire. Your input and feedback is valuable to us as a key success for this survey.
Thank you in advance for choosing Citibank and we look forward to receiveing your feedback and comment.
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