Citibank Online

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Now access your account from your home or office without going to a Citibank branch.

Internet Banking with Citibank Online - Now access your account from your home or office without going to a Citibank branch.

Citibank Online banking simplifies and reduces the need to visit a physical bank. New to internet banking? Internet banking lets you perform transactions online, pay bills fast and have access to your money always. Without being disrupted from your busy schedule, you can meet your banking needs with Citibank Online banking anytime, anywhere.

Right for you if:


Right for you if:
  1. You do not have time to go to a Citibank branch.
  2. You want the flexibility and Convenience of transacting anytime, anywhere.
  3. You want to take control of managing your finances.

Enjoy the convenience of online banking.

Comprehensive account summary.

You can access all your Citibank accounts, including credit card information with a single click. You can also avail:

  • Summary of balance
  • Detailed accounts and activities.
  • E-Registration Statement.
  • Access to E-Statements.

Easy and safe for transactions, both domestic and international.

  • Free realtime transfer or through clearing to all banks in Indonesia*.
  • FREE realtime forex transfer via facsimile to your global business partners**.
  • Free realtime transfer to other Citibank accounts in 20 countries through Citibank Global Transfer.
Participating Countries
USA UK Thailand UAE
Australia Taiwan Vietnam Colombia
China Korea Philippines Bahrain
Singapore Malaysia Mexico Indonesia
Hong Kong India NRI Poland Japan
  • * A maximum of IDR 100,000,000 per transaction in clearing transactions per day. Funds will be sent to you in 2-3 business days.
  • Maximum limit of transactions ** USD 10,000. Funds will be sent to you in 2-5 business days.

Convert your credit card transactions into monthly installment.

You can convert your credit card transactions into monthly installment only in a few easy steps.


More benefits for your Online Banking transactions:

Open Time Deposit.

Enjoy special rate for opening Time Deposit online.

Managing personal budget is now much easier.

Manage your Citibank credit card usage online, to have better control over your financial flow anytime, anywhere.

Only one log-in for all your Citibank accounts.

Citibank Global View allows you to access all your Citibank accounts both at home and abroad, using the single sign-on.

  • You do not need a separate login to access all your Citibank accounts, both locally and internationally.
  • You can easily manage all Citibank accounts, both locally and internationally.
  • You can monitor all your account balances and obtain a brief Summary of all your Citibank accounts.
Countries participating in the Citibank Global View
Australia Philippines UAE
China Taiwan UK
Hongkong Thailand US
India NRI Singapore  
Malaysia Singapore IPB
Favorite Features

Enjoy the latest online innovations to ease your daily banking transactions.

Real-time online transfer of funds with shared ATM network.

Now the transfer of funds to the rest of Indonesia is so easy. With Citibank Online, enjoy Free REAL TIME transfers to more than 70 banks in Indonesia with a joint ATM network.

Just 3 easy steps to transfer real-time:

  • Transfer funds instantly to over 70 banks in Shared ATM networks. Free transfer fee for the first 10 transactions per day, Rp 5,000 for subsequent transactions. Maximum transfer of IDR 100 millon per day and IDR 25 million per transaction.
Bank List
FREE Transfer Funds Abroad

With Citibank Online, transfer funds abroad is increasingly convenient. Enjoy FREE transfers to foreign countries:

  • Telegraphic Transfer (Telex)
    transfer of funds in foreign currency to another foreign bank.
  • Citibank Global Transfer (CGT)
    IMMEDIATE fund transfers to Citibank accounts overseas.
  • Transfer limit of USD 10,000. Free of charge only for the cost of Outgoing Citibank Telex. Funds will be received 3-5 business days to transfer via Telex. Citibank Global Transfers only apply to the 20 countries participating CGT.
CGT participant countries

Instant account notification to your mobile

Security & Privacy
May I conduct my transactions at a Cyber Café?
How can I verify that the Citibank Online pages belong to Citibank?
Will an unauthorized person be able to access my accounts with Citibank Online?
How can I be sure that my information and account data sent through Citibank Online is safe?
What is encryption?
How secure is 128 bit encryption?
How do I know that a transaction has been received through Citibank Online?
Why do I keep on getting a pop-up message asking if I wanted to continue my session?
What if my computer crashes or I get disconnected from the internet by accident? How will I know that my transfers have been effected or the payments made?
Can I exit Citibank Online by clicking the browser-closing button (x) at top right?
  • Any access attempt to Citibank Online which does not go through Citibank website homepage at, could be a phishing website that uses the name of Citibank to retrieve Customer's sensitive data illegally.
  • Failure to maintain the confidentiality of the information used in accessing the account through Citibank Online or Citi Mobile, may potentially cause an unauthorized access to customer's account.
  • If the internet connection or the Customer data service gets interrupted when the transaction is in progress, either intentionally or accidentally, then there is a possibility that the customer transaction is unsuccessful and therefore need to perform another attempt.