We understand how important your time is. Without being disrupted from your busy schedule, you can meet your banking needs via Citibank Online anytime, anywhere.
You can easily change your credit card transactions into installment transactions with a minimum of Rp. 500.000, and enjoy a flat rate of 0.99% / month for a 3-36 month loan tenure or equal to 1.75% effective interest rate per month*.
* Applies only to credit cards. The interest rate can change at any time. Terms and Conditions apply.
Avail special rate on opening an online deposit account.
Manage your Citibank credit card usage online, to have better control over your financial flow anytime, anywhere.
Citibank Global View allows you to access all your Citibank accounts both at home and abroad, using the single sign-on.
|Countries participating in the Citibank Global View|
We strongly recommend you DO NOT conduct any banking transactions in an area where Internet service is available to the public (cyber café or office's shared PC). It is very difficult to ensure these PC's are free of any hacking programs which can capture your personal / account information.
These things must be done BEFORE typing in your Card Number and PIN.
If one of the above steps fail, we suggest you call our 24-Hour CitiPhone Banking to inform our officers.
Only the owner of an account, using their Citibank Card (CitiCard ) number and an ATM PIN or Citibank Credit Card number and a Credit Card PIN, will be able to access the account. It's important to remember that your CitiCard , Credit card (including number) and PIN are valuable and that you use them with care. Never lend your card to anyone and never accept advice from strangers while you are using it. Also, be sure to keep your PIN to yourself. This code is an important means of protection for you. Never write it down anywhere.
Encryption technology plays in providing secure transmission of information exchange over the Internet by encrypting transmitted data using a mathematical formula to scramble the data. Without decoder correspondent, the transmission can not be used. Encryption technology can be used for major applications that include commercial electronic (send a credit card number to order goods or transmitting account information), e-mail, and documents that are confidential / private. Basic encryption involves the transmission of data from one party to another. The sender encrypts the data with the shuffle, and transfer it to a beneficiary who must interpret these data with the corresponding decoder to read and use the data in question.
The effectiveness (or level of security) for encryption is measured in terms of how long the key is -- the longer the key, the longer it would take for someone without the correct "decoder" to break the code. This is measured in bits (e.g., 40-bit encryption, the level of encryption used with many browsers, versus 128-bit encryption, the level of encryption required to use Citibank Online). 128 bit-encrypted messages are over 309,485,009,821,345,000,000,000,000 times harder to break than 40-bit messages.
You will be shown a confirmation page to ensure instruction has been received.
Click the "View Notes" (located at the bottom of each display for transaction confirmation that has been received) to see all the transactions that you just did which you can also print.
Click the "Summary Notes" (located in the upper right corner of your screen, next to Exit) to see all the transactions that you have done during this time. If you require further information, please e-mail us through the "Customer Service" or you can call the 24-Hour CitiPhone Banking to check your transaction.
This is a security feature intentionally built in to the system. When the system finds the machine is left idle for a period of time, a message will pop up asking if you would like to extend the connection. If no response is received in the next minute, the system will automatically close itself preventing any unauthorized access.
Don't worry. While a reference number will be given for all completed transactions, you can also re-login to check your account balances, or re-initialize the transaction, if needed (refer to Q7 above). Should you have any doubts or questions, call our 24-Hour CitiPhone Banking to check of your instructions have been received and carried out.