Enjoy extra convenience of receiving and keeping your Citibank consolidated statements, and contributing to save the forest for a cleaner and greener world.
Get your account statement delivered right to your e-mail!
Uncluttered archive and easy access
Your credit card/banking statement can be accessed thru Citibank Online, until 12 months back! Forget cluttered papers archiving.
You will receive your eStatement the moment they are ready in our system. No more delays by conventional mail!
The PDF Electronic Statement is password-protected for your security.
Use less paper and contribute to the preservation of trees in Indonesia
REMEMBER! Your eStatement standard password is:
To enroll for e-Statement, follow these simple steps:
Yes, you can view your e-Statement via our Citibank Online:
All customers who hold banking, credit card and investments accounts will be eligible to enroll for e-Statement.
This service is offered to you free of charge.
You will not receive any paper statements if you are enrolled for Citibank e-Statement.
No, once you have enrolled for e-Statement, you will no longer receive paper statements.
It is recommended that you remove the temporary internet files after viewing your e-Statement from your internet browsers.
For added security, you are advised to change your default password immediately. You can do so by
An email with your encrypted PDF statement will be sent to your email inbox. If you have chosen not to receive your e-Statement/Advices in your email, you will receive an email notification for each of your accounts whenever your e-Statement/Advices are ready for viewing.
Upon successful enrollment, you will be on e-Statement from the next statement cycle onwards. Every month, your statements will be delivered directly to your personal mailbox in the form of a password encrypted PDF attachment. If you have chosen not to receive your e-Statement in your email, you will receive an email notification for each of your accounts whenever the e-Statement are ready for viewing.
Yes, you will be able to view your statements up to the past 12 months.
Any change in eStatement password will only affect next cycle of e-Statement. Your past e-Statement require previous eStatement password to open.
Your e-statement will store in your personal mailbox without expiry date or You can save e-Statement in your personal computer.
You will be able to access your statements for up to the past 12 months. To access statements which period is longer than the past 12 months, please call our 24-Hour CitiPhone to request for paper statements. Charges may apply.
You can save or print a copy of your e-Statement by clicking on the 'save' icon or 'print' icon on the top navigation bar of the Adobe Reader software.
No, only main account holders are able to enroll for e-Statement.
Yes. You can contact CitiPhone 24-Hour 69999 to request changes on your e-statement enrollment.