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| Home>Contact Us
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| With the commitment of providing you greater flexibility and convenience, if you have a suggestion for improvement, a complaint or compliment, we are providing you ways to contact Citibank. |
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 A. Simply Contact 24 Hour CitiPhone Banking services at |
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| Jakarta |
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(021) 252 9999 |
| Bandung |
(022) 420 9999 |
| Semarang |
(024) 831 1999 |
| Surabaya |
(031) 547 9999 |
| Medan |
(061) 456 9999 |
| Denpasar |
(0361) 26 9999 |
If you are abroad please contact our collect call at +62 21 5296 4666.
Click here to 24 Hour CitiPhone Banking Services. |
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| B. Login to Citibank Online www.citibank.co.id |
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For confidential or account related enquiries:
- Login with your Username, Password and answer two randomly selected Security Question.
- Go to your Inbox, located in the section “My Mail Box (on the bottom right corner).
- Compose and send us your secure mail for our follow up.
Click here to login. |
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| C. Visit our Citibank Office |
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You may also visit the our office to seek for assistance. Our Customer Service Officer will be pleased to serve you.
For the list of Citibank Office, you can click here
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