Click here to re-register (Note: If you click, you also have to reset all your security questions) or click if you are a First time user
Enter your Citicard / Citibank Credit Card number, and your account number, just as you do when you register your User ID and Password. For Citicard / Credit Card ATM PIN, use the most recent PIN)
The system will immediately verify the data you have entered above, and if the data you entered is correct, then the User ID you entered will be shown on the next screen.
This is a security feature in the system that will prevent the unauthorized use of your session by anyone else. It will take about 5 minutes to clear your session before granting you access again.
Enter your Citicard / Citibank Credit Card number, and your Account number, just as you use when you register your User ID and Password. For Citicard / Credit Card ATM PIN, use the most recent PIN)
The system will immediately verify the data you have entered above, and if the data you enter is correct, then the User ID you entered will be shown on the next screen.
This is a security feature that will require you to exit by either clicking the 'X' box on the upper right corner of the 'window' or the "Sign-Off" at the top right hand corner. In this instance, the system will take about 5 minutes to reconnect you again.
You will have to call your local Internet Service Provider.
You may call our CitiPhone Banking and cite the relevant error codes where available. This will enable us to identify the problem and give you the necessary assistance.
You should approach your own Internet Service Provider for assistance.
To request for a new ATM PIN you can go to any of Citibank's branches located in the Indonesia or request from our CitiPhone Banking. To get a new Credit Card PIN simply create a new PIN through Citi Mobile App.
You can find the information after you input card number and ATM PIN or credit card PIN in the Citibank Online.
You may wish to follow these simple steps before trying to reconnect:
For Netscape Communicator 4.06 or higher
For Internet Explorer 4.01 or higher
Browser that supports Citibank Online features
|Web Browser||Windows ME||Windows NT 4.0||Windows 2009 Professional||Windows XP||MAC Os X|
|Internet Explorer 5.5|
|Internet Explorer 6|
|Now you are ready to reconnect again.|
To use this service, please make sure your Citi Credit Card is active and the data registered in Citibank is still valid. You will be asked in randomly for below data:
Terms and Conditions for Using Citibank Debit Card
II. Card Holder Rights and Obligations