Terms & Conditions
Terms & Conditions EazyPay Conversion Product ("Citi FlexiBill / Citi PayLite")
Effective 14 December 2022
1. DEFINITION
1.1 The Citibank EazyPay Conversion feature ("Citi FlexiBill / Citi PayLite") is a feature provided by Citibank ("Bank") for Cardholders to convert/convert shopping transactions ("Citi PayLite") and monthly bills ("Citi FlexiBill") that have been made with a certain minimum amount, becomes a Fixed Installment transaction. Payments are made in Fixed Installments according to the Installment Term.
1.2 Fixed Installment Citi FlexiBill / Citi PayLite is the amount of Fixed Installment on Citi FlexiBill / Citi PayLite which is determined based on the number of Citi FlexiBill / Citi PayLite transactions plus Interest and divided by the Installment Term. The interest calculation for Citi FlexiBill / Citi PayLite transactions is based on the effective interest rate determined by the Bank. The method of calculating Citi FlexiBill / Citi PayLite Installments is as stated in the Simulation Information Summary of Citi FlexiBill / Citi PayLite Features.
1.3 The Pause Period (Masa Jeda) is the period of time during which the Card Holder can review the applicable Terms and Conditions no later than 2 (two) working days after the date of approval of the installment facility. Provisions for early repayment of loans as stated in point 5.6.
2. CRITERIA EAZYPAY CONVERSION OR CITI FLEXIBILL & CITI PAYLITE
2.1 Cardholders can perform Citi FlexiBill / Citi PayLite transactions for shopping transactions made at the Merchant. If Citi FlexiBill / Citi PayLite is made after the date of bill printout, the maximum transaction limit that can be converted into installments is the Total Bill minus the payment that has been made, and the number of credit card Minimum Payments that must be made.
2.2 The temporary increase in the Credit Limit cannot be used for Citi FlexiBill / Citi PayLite transactions.
2.3 Each Citi FlexiBill / Citi PayLite installment payment will return the Credit Limit equal to the Citi FlexiBill / Citi PayLite Installment Principal paid.
3. BENEFITS
Citi FlexiBill / Citi PayLite feature to ease the burden of payments starting from IDR 500,000 with flexible tenor options, 3 to 60 months.
4. INTEREST
4.1 Citi FlexiBill / Citi PayLite interest rates vary according to the applicable offer and are notified at the time of the Citibank Citi FlexiBill / Citi PayLite feature offer. The installment period is determined by the Cardholder himself at the time of the Citi FlexiBill / Citi PayLite transaction and cannot be changed during the loan period.
4.2 For the fee-based Citi FlexiBill / Citi PayLite program, the Fee will be billed entirely upfront after Citi FlexiBill / Citi PayLite is approved. The amount of the fee is determined from time to time and notified at the time of offering the Citi FlexiBill / Citi PayLite Feature.
4.3 We will charge the interest rate /or fees as disclosed at the date of availing the installment loan which shall be applicable during its entire term and no additional fees and interest will be charged for this Installment loan, ONLY if you pay in full the Total Amount Due of your Statement of Account by the Payment Due Date every month until you have paid all installment. However, if you pay (or had paid) an amount that is:
4.3.1 equal to or greater than the Minimum Amount Due but less than the Total Amount Due indicated in your current (or previous) Statement of Account, the billed Monthly Installment Due in your current Statement of Account will be subject to the prevailing monthly retail Interest charge from one day after Statement Date to one day before payment date. Interest will be compounded on a monthly basis.
4.3.2. less than the Minimum Amount Due as reflected in your current (or previous) monthly Statement of Account, the Monthly Installment Due will be subject to the prevailing monthly retail interest charge from one day after Statement Date to one day before payment date and additionally any unpaid portion of the Monthly Installment Due will also be subject to the prevailing monthly retail interest charge from the payment date to the next statement date. Usual Late Charges will also apply and your credit records will reflect payment delinquency. The above is subject to the terms of our Citi Cardmember Agreement governing your Citi Credit Card account. The prevailing interest rate is available https://www.citibank.co.id/id/kartu-kredit/layanan-lainnya/bunga-biaya
Illustration of Retail Interest charge for Citi FlexiBill / Citi PayLite Transaction.
| Citi FlexiBill / Citi PayLite Transaction Amount | Rp5.000.000 |
| Tenure | 12 months |
| Citi FlexiBill / Citi PayLite Interest Rate | 1.42% effective monthly (or equal to 0.79% flat monthly) |
| Monthly Installment Amount | Rp456.167 |
| Statement Date | 15 March |
| Posting Date of 1st Installment | 15 March |
| Principal amount | Rp385.082 |
| Interest amount | Rp71.084 |
| Minimum Payment | Rp456.167 |
| Retail Interest Charge | 21% pa. |
| Payment Due Date | 31 March |
| Payment Date | Rp300.000 |
| Calculation Retail Interest Charge for Principal amount | |
| a. on principal amount (Rp385.082) from one day after Statement Date to one day before payment date (16 Maret – 19 Maret) at 21% pa. (Rp385.082 × 4 days ÷ 365 days × 21%) |
Rp886 |
| b. on unpaid portion of principal amount (Rp85.082) from the payment date to the next statement date (20 Maret - 15 April) at 21% pa. (Rp85.082 × 27 days ÷ 365 days × 21%) |
Rp1.322 |
| Total Retail Interest Charge on Principal amount (Rp886 + Rp1.322) | Rp2.208 |
| Next Statement Date | 15 April |
The value listed is for illustration purposes only, there are no other retail transactions made by the Cardholder and does not represent the value that will be printed on the Cardholder's Billing Statement.
The total Interest Spend for the portion of the Principal Installment in the illustration above will be billed on the April
Billing Statement. Late fees are not included in the example above.
4.4 If there is a Credit Shield facility, the premium that will be collected is as follows:
(Percentage of premium x Total Bill in the month) + (Percentage of premium x total principal & interest of Fixed Installments that have not been billed (if any)). The amount of the premium percentage is in accordance with the Credit Shield facility owned.
(Percentage of premium x Total Bill in the month) + (Percentage of premium x total principal & interest of Fixed Installments that have not been billed (if any)). The amount of the premium percentage is in accordance with the Credit Shield facility owned.
5. RISK
5.1 Transactions that are converted into installments will not earn Citi Rewards Points / Cash Back / Mileage.
5.2 In the event that the transaction converted into Fixed Installments has been printed on the Billing Statement and has previously received Citi Rewards Points / Cash Back / Mileage, then the Cardholder's Citi Rewards Points / Cash Back / Mileage will be deducted by the amount of Citi Rewards Points / Cash Back / Mileage has been obtained from the transaction converted into installments.
5.3 If prior to the reduction in Citi Rewards Points / Cash Back / Mileage, the Cardholder has exchanged the Citi Rewards Points / Cash Back / Mileage earned, then when the deduction is made, the number of Citi Rewards Points / Cash Back / Mileage available will likely be negative . If after deduction, the number of available Citi Rewards Points / Cash Back / Mileage Cardholders becomes negative, then the Citi Rewards Points / Cash Back / Mileage earned from subsequent purchases / uses will be used to cover any Citi Rewards Points / Cash Back / Mileage deficiency still negative.
5.4 Citi Rewards Points / Cash Back / Mileage redemption cannot be done as long as the Cardholder's Citi Rewards Points / Cash Back / Mileage amount is still negative.
5.5 If there is a delay or negligence in the payment of credit card bills, the Cardholder will be subject to fines. This will affect the credit status of the Cardholder in the Sistem Layanan Informasi Keuangan (SLIK)
5.6 Cardholders can pay off the remaining principal of the loan earlier or before the end of the Installment Period by submitting a notification through the CitiPhone Banking Service. An early repayment fee will still be charged if you have previously applied for an installment facility on a Citi Credit Card and Citibank Ready Credit, the installment period is under 12 months, or the initial repayment request has exceeded the Pause Period (Masa Jeda).
5.7 Early settlement / transaction cancellation before the installment period ends, will be subject to an additional cancellation fee of IDR 250,000 and current daily interest calculated from the date of the last installment bookkeeping to the date of request for early settlement, which will be added to the remaining Citibank Merchant Installment obligations. The remaining obligation and the cancellation fee will be charged in the next Billing Statement.
5.8 The remaining obligations of Citibank Merchant Installment will be calculated using the effective interest rate determined by the Bank, as long as it does not conflict with applicable laws and regulations.
5.9 An Overlimit Fee will be charged if the use of a credit card, including for Interest, Administration Fees and transactions made into Fixed Installments exceed the Credit Limit. The amount of usage outside the Credit Limit will be included as a component of Minimum Payment.
6. SIMULATION
HOW TO CALCULATE Citi FlexiBill / Citi PayLite INSTALLMENTS
Citi FlexiBill / Citi PayLite Installment formula using the effective interest rate:
P: Citi FlexiBill / Citi PayLite Amount
I: Monthly effective rate
T: Tenure
The simulation table below is an illustration using an interest rate of 1.42% effective per month (or equivalent to 0.79% flat per month) with a principal loan of IDR 5 million and tenure of 12 months.
| Installment Number | Billed on Monthly Billing Statement | Remaining Principal Amount | Principal | Interest | Installment |
|---|---|---|---|---|---|
| 0 | 1 | 5,000,000 | 0 | Running Interest | Only running interest |
| 1 | 2 | 5,000,000 | 385,082 | 71,084 | 456,167 |
| 2 | 3 | 4,614,918 | 390,557 | 65,610 | 456,167 |
| 3 | 4 | 4,224,361 | 396,110 | 60,057 | 456,167 |
| 4 | 5 | 3,828,251 | 401,741 | 54,426 | 456,167 |
| 5 | 6 | 3,426,510 | 407,452 | 48,714 | 456,167 |
| 6 | 7 | 3,019,057 | 413,245 | 42,921 | 456,167 |
| 7 | 8 | 2,605,812 | 419,120 | 37,046 | 456,167 |
| 8 | 9 | 2,186,692 | 425,079 | 31,088 | 456,167 |
| 9 | 10 | 1,761,613 | 431,122 | 25,045 | 456,167 |
| 10 | 11 | 1,330,491 | 437,251 | 18,915 | 456,167 |
| 11 | 12 | 893,240 | 443,468 | 12,699 | 456,167 |
| 12 | 13 | 449,772 | 449,772 | 6,394 | 456,167 |
7. BILLING AND PAYMENT
7.1 Citi FlexiBill / Citi PayLite installments will be billed by the Bank through the Billing Statement and is a form of Fixed Installment that is entered as a component of calculating the credit card Minimum Payment amount.
7.2 The monthly installment amount is the same. The first Citi FlexiBill / Citi PayLite installment will be billed on the second Billing Statement issued by the Bank after the Citi FlexiBill / Citi PayLite approval date. For the first Billing Statement, only daily interest will be charged which is calculated from the date of the Citi FlexiBill / Citi PayLite approval until the next billing date by using the number of calendar days in a year, which is 365 days.
7.3 Monthly interest is calculated on a downward basis, where the composition of interest at the beginning is greater than the composition of interest in the following month. As the installment tenor progresses, the interest composition decreases while the principal composition increases.
7.4 For the fee-based Citi FlexiBill / Citi PayLite program, the fee will be billed entirely upfront when Citi FlexiBill / Citi PayLite is approved and will be recorded on the next Billing Statement. This fee is non-refundable.
7.5 Payment made by customer will be allocated based on below payment hierarchy
- i.First: Installment Principals & fees,
- ii. Second: the remaining payment of at least 60% (sixty percent) for the fulfillment of the main obligations of the transaction; and
- iii.Third: Interest.
7.6 In the event that the Cardholder does not make the Minimum Payment in full within 60 (sixty) calendar days after the Due Date as stated in the Billing Statement, the Eazypay Conversion Feature will be canceled and all remaining principal Citi FlexiBill / Citi PayLite Features will be billed into the next Billing Sheet.
This agreement has been adjusted to the provisions of the laws and regulations including the provisions by Financial Services Authority regulations (OJK)
Complete and up-to-date information on fees can be found at https://www.citibank.co.id/id/kartu-kredit/layanan-lainnya/bunga-biaya
These Terms and Conditions are an integral part and an inseparable part of Terms & Conditions for Credit Card holders including later amendments, which can be viewed at www.citibank.co.id/welcomepack/kartu-lain.html.
Call CitiPhone Banking Service at 252 9999 (from mobile) if you have further questions.
Citi EazyPay n0w
SUMMARY OF INFORMATION ON CITIBANK MERCHANT INSTALLMENT FEATURES (EazyPay n0w)
1. DEFINITION
1.1 Citibank Merchant Installment ("EazyPay n0w") is a feature provided by Citibank ("Bank") for Cardholders to convert /convert shopping transactions that have been made with a certain minimum amount, into Fixed Installment transactions. Payments are made with Fixed Installments according to the Installment Period.
1.2 Citibank Merchant Installment Fixed Installments are the Fixed Installments amount for Citibank Merchant Installments which are determined based on the number of Citibank Merchant Installment transactions without adding interest and divided by the Installment Period.
2. CRITERIA Citibank Merchant Installment OR EazyPay n0w
2.1 Cardholders can perform Citibank Merchant Installment transactions for shopping transactions made at the Merchant. If Citibank Merchant Installment is made after the date of bill printout, the maximum transaction limit that can be converted into installments is the Total Bill minus the payment that has been made, and the number of credit card Minimum Payments that must be made.
2.2 The temporary increase in the Credit Limit cannot be used for Citibank Merchant Installment transactions.
2.3 Each Citibank Merchant Installment installment payment will return the Credit Limit equal to the Citibank Merchant Installment Installment Principal paid.
3. BENEFITS
Installment feature to ease the burden of payment starting from IDR 500,000 with flexible tenor options, 3 to 60 months. The installment period is determined by the Cardholder himself at the time of the Citibank Merchant Installment transaction and cannot be changed during the loan period.
4. INTEREST
4.1 We will charge the interest rate /or fees as disclosed at the date of availing the installment loan which shall be applicable during its entire term and no additional fees and interest will be charged for this Installment loan ONLY if you pay in full the Total Amount Due of your Statement of Account by the Payment Due Date every month until you have paid all installment. However, if you pay (or had paid) an amount that is:
4.1.1 Equal to or greater than the Minimum Amount Due but less than the Total Amount Due indicated in your current (or previous) Statement of Account, the billed Monthly Installment Due in your current Statement of Account will be subject to the prevailing monthly retail Interest charge from Statement Date to one day before payment date. Interest will be compounded on a monthly basis.
4.1.2 Less than the Minimum Amount Due as reflected in your current (or previous) monthly Statement of Account, the Monthly Installment Due will be subject to the prevailing monthly retail interest charge from Statement Date to one day before payment date and additionally any unpaid portion of the Monthly Installment Due will also be subject to the prevailing monthly retail interest charge from the payment date to the next statement date. Usual Late Charges will also apply and your credit records will reflect payment delinquency. The above is subject to the terms of our Citi Cardmember Agreement governing your Citi Credit Card account. The prevailing interest rate is available https://www.citibank.co.id/id/kartu-kredit/layanan-lainnya/bunga-biaya
Illustration example of Citibank Merchant Installment:
Illustration example of Citibank Merchant Installment:
| EazyPay n0w transaction amount | Rp6.000.000 |
| Tenor | 6 months |
| EazyPay n0w booking date | 10 March 2021 |
| Monthly Installment Amount | Rp1.000.000 |
| Minimum Payment Due specified in the Statement | Rp1.000.000 |
| Rate of Finance Charge as set out in the Statement | 21% p.a. |
| Statement cycle date | 15 March 2021 |
| Monthly Installment amount debit date | 15 March 2021 |
| Payment Due Date | 12 April 2021 |
| Payment made on March 20, 2021 (“Payment Date”) | Rp300.000 |
| Finance Charge a. on the billed Installment (Rp1.000.000) from one day after statement Date to one day before Payment Date (16 March – 19 March) at 21%p.a. (i.e. Rp1.000.000 × 4 days ÷ 365 days × 21%) |
Rp2.301 |
| b. On the current outstanding Installment amount (Rp700.000) from Payment Date to next Statement Date (20 March to 15 April) at 21%p.a. (i.e. Rp700.000 × 26 days ÷ 365 days × 21%) |
Rp10.471 |
| Total Finance Charge (i.e. Rp2.301 + Rp10.471) | Rp12.772 |
| Next Statement Date | 15 April 2021 |
This example is for illustrative purpose only and no other retail transactions performed by the customer and does not necessarily represent the actual payments in any specific cases. Finance charges applicable to the new installment that will be released on 15 April 2021 and late payment charges are not included in the above illustration.
4.2 Payment made by customer will be allocated based on below payment hierarchy:
4.2.1 First: Installment Principle and Fees
4.2.2 Second: Minimum of 60% to pay off Retail Transaction
4.2.3 Third: Interest
4.3 If there is a Credit Shield facility, the premium that will be collected is as follows:
(Percentage of premium x Total Bill in the month) + (Percentage of premium x total principal & interest of Fixed Installments that have not been billed (if any)). The amount of the premium percentage is in accordance with the Credit Shield facility owned.
(Percentage of premium x Total Bill in the month) + (Percentage of premium x total principal & interest of Fixed Installments that have not been billed (if any)). The amount of the premium percentage is in accordance with the Credit Shield facility owned.
5. RISK
5.1 Transactions that are converted into installments will not earn Citi Rewards Points / Cash Back / Mileage.
5.2 In the event that the transaction converted into Fixed Installments has been printed on the Billing Statement and has previously received Citi Rewards Points / Cash Back / Mileage, then the Cardholder's Citi Rewards Points / Cash Back / Mileage will be deducted by the amount of Citi Rewards Points / Cash Back / Mileage has been obtained from the transaction converted into installments.
5.3 If prior to the reduction in Citi Rewards Points / Cash Back / Mileage, the Cardholder has exchanged the Citi Rewards Points / Cash Back / Mileage earned, then when the deduction is made, the number of Citi Rewards Points / Cash Back / Mileage available will likely be negative . If after deduction, the number of available Citi Rewards Points / Cash Back / Mileage Cardholders becomes negative, then the Citi Rewards Points / Cash Back / Mileage earned from subsequent purchases / uses will be used to cover any Citi Rewards Points / Cash Back / Mileage deficiency still negative.
5.4 Citi Rewards Points / Cash Back / Mileage redemption cannot be done as long as the Cardholder's Citi Rewards Points / Cash Back / Mileage amount is still negative.
5.5 If there is a delay or negligence in the payment of credit card bills, the Cardholder will be subject to fines. This will affect the credit status of the Cardholder in the Financial Information Service System (SLIK).
5.6 The Cardholder can pay off the remaining Citibank Merchant Installment obligations earlier or before the end of the Installment Period by submitting a notification through the CitiPhone Banking Service.
5.7 Early settlement / transaction cancellation before the installment period ends, will be subject to an additional cancellation fee of IDR 250,000 and current daily interest calculated from the date of the last installment bookkeeping to the date of request for early settlement, which will be added to the remaining Citibank Merchant Installment obligations. The remaining obligation and the cancellation fee will be charged in the next Billing Statement.
5.8 The remaining obligations of Citibank Merchant Installment will be calculated using the effective interest rate determined by the Bank, as long as it does not conflict with applicable laws and regulations.
5.9 An Overlimit Fee will be charged if the use of a credit card, including for Interest, Administration Fees and transactions made into Fixed Installments exceed the Credit Limit. The amount of usage outside the Credit Limit will be included as a component of Minimum Payment.
6. SIMULATION
HOW TO CALCULATE Citibank Merchant Installment OR EazyPay n0w
The simulation table below is an illustration using the EazyPay n0w interest rate with a loan principal of IDR 6 million and an installment period of 12 months.
The simulation table below is an illustration using the EazyPay n0w interest rate with a loan principal of IDR 6 million and an installment period of 12 months.
| Installment Month | Remaining Principal | Portion of Principal | Portion of Interest | Installment |
|---|---|---|---|---|
| 1 | 6,000,000 | 500,000 | 0 | 500,000 |
| 2 | 5,500,000 | 500,000 | 0 | 500,000 |
| 3 | 5,000,000 | 500,000 | 0 | 500,000 |
| 4 | 4,500,000 | 500,000 | 0 | 500,000 |
| 5 | 4,000,000 | 500,000 | 0 | 500,000 |
| 6 | 3,500,000 | 500,000 | 0 | 500,000 |
| 7 | 3,000,000 | 500,000 | 0 | 500,000 |
| 8 | 2,500,000 | 500,000 | 0 | 500,000 |
| 9 | 2,000,000 | 500,000 | 0 | 500,000 |
| 10 | 1,500,000 | 500,000 | 0 | 500,000 |
| 11 | 1,000,000 | 500,000 | 0 | 500,000 |
| 12 | 500,000 | 500,000 | 0 | 500,000 |
7. BILLING AND PAYMENT
7.1 Citibank Merchant Installment installments will be billed by the Bank through the Billing Statement and is a form of Fixed Installment that is entered as a component of calculating the credit card Minimum Payment amount.
7.2 The amount of installments per month is the same. The first Citibank Merchant Installment installment will be billed on the second Billing Statement issued by the Bank after the approval date.
7.3 In the event that the Cardholder does not make the Minimum Payment in full within 60 (sixty) days after the Due Date as stated in the Billing Statement, the Citibank Merchant Installment transaction will be canceled and all remaining Citibank Merchant Installment installments will be billed to in the next Billing Sheet. Complete and up-to-date information regarding fees can be seen at https://www.citibank.co.id/id/kartu-kredit/layanan-lainnya/bunga-biaya. The complete and current agreement (Terms and Conditions) can be seen at https://www.citibank.co.id/syaratketentuan. For more information, contact us at Citiphone Banking or Live Chat.
