Please ensure to pay your Citi Credit Card bill regularly so that you are able to use your credit card and enjoy all the benefit.
Risk - In the event of late payment or payment negligence, card holder will be subjected to late fee and affected credit rating in Financial Information Service System (SLIK)
You are obligated to pay no less than the Minimum Payment Due before the Due Date. Payment must be posted to your credit card account no later than the Due Date to avoid Late Fee Charges.
Citi Mobile & Citibank Online
Payment for your Citi Credit Card via Citi Mobile/ Citibank Online is Real Time Online, in which your payment will be directly updated. Payment will be posted within the same Business Day if it is received before 21.00 WIB in Business Day. If the payment is made after 21.00 WIB or on non-Business Days, your payment will be posted on the next Business Day.
Please visit www.citibank.co.id/MOB to download Citi Mobile Application or visit www.citibank.co.id/login to use Citibank online
You can authorize a direct debit instruction from your Citibank Banking Account via Citibank Indonesia branches. You can choose to give an instruction to pay a full amount or only for minimum payment due. With this Direct Debit instruction, your Citibank Banking account will be automatically debited to pay your Citi Credit Card before the due date. Therefore, please ensure you have sufficient balance. Payment through this Direct Debit instruction will take 1 Business day to process.
You can pay your Citi Credit Card via any available Citibank ATM. There is no additional fee for this service.
Detail list of Payment partner, payment channel & fee, please, click here
To see payment service fee via Pos Indonesia, click here
For a real-time online payment service, your payment will be directly updated. Payment will be posted to your Citi Credit Card within the same Business Day if the payment is received before 21.00 WIB. If the payment is made after 21.00 WIB or in non-Business Days, your payment will be posted on the next Business Day.
For Payment via payment partner without Real Time online services, it will take minimum 2 (two) Business Days to process your payment. Please ensure you make the payment before Due Date.
Payment Partner, Type of services, and Fees are subject to change based on Bank's policy and/or upon agreement with payment partner with written notices.
In the event where the payment is made from channel not mentioned above that can't be processed by Citi, all the risk will fall to the Cardholder, including the risk of late payment received or the payment can not be received.