Citi Prestige Concierge benefits

Citi Prestige Concierge
benefits

Enjoy the 24-hours level of service, upgrade your travels,
access unforgettable experiences and be
rewarded every step of the way.

Rarely do so many rewards require so little effort.

Use Your Citi Prestige Card Everyday locally and overseas, for every Rp1.500,- you spend, earn 1 Citi Rewards Point.

Enjoy various benefits in partnered merchants with Your Citi Rewards Points.

Redeem every 5 Citi Rewards Points to 1 Mileage/points from our partnered Frequent Flyer or Hotel Rewards Program.

Enjoy competitive conversion of Citi Rewards Points to Miles that you can redeem to various airlines and hotels around the world.

Your Citi Rewards Points will never expire!


Enjoy various benefits in partnered merchants with Your Citi Rewards Points.
Exclusively, for Citigold customers.

Get bonus Citi Rewards Points up to 175,000 in 1 (one) year based on your annual total usage of Citi Prestige Card.

Info, click here

Travel Benefits

Travel Benefits

Enjoy 1 night complimentary stay when you book a minimum of 4 consecutive nights at your preferred hotel around the world 5 (five) times per calendar year

To ensure you enjoy this benefit, please book through Concierge service. Call Citi Prestige Executive at (021) 252 9700(021) 252 9700 to access Concierge service.

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Travel in and out Airport at Ease.

When you travel in Asia Pacific,

  • Enjoy complimentary one-way Limo Airport Transfer Service (every trip is counted as one-way), 5x per calendar year.

To ensure you enjoy this benefit, please book through concierge services.

Call Citi Prestige Executive at (021) 252 9700(021) 252 9700 and ask for Concierge.

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Wait for your flight in comfort.
  • Enjoy complimentary access to more than 800 airport lounges around the world 5x per calendar year when you’re traveling overseas with Priority Pass Membership Card

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When you use your Citi Prestige for to purchase airplaine tickets, you are automatically entitled to get travel insurance coverage.

Your travel insurance coverage:

BENEFIT MAXIMUM AMOUNT PAYABLE
Individual Family
Personal Accident
1. Travel Accident (in flight only) IDR 13.000.000.000,-
Medical Benefit
2. Overseas Medical Expenses (accident & sickness)* IDR 75.000.000,- IDR 150.000.000,-
Travel Inconvenience Benefit
3. Trip Cancellation** IDR 5.000.000,- IDR 10.000.000,-
4. Missed Connection (min 4 hours)** IDR 5.000.000,- IDR 10.000.000,-
5. Flight Delay (min 4 hours)** IDR 5.000.000,- IDR 10.000.000,-
6. Baggage Delay (min 4 hours)** IDR 5.000.000,- IDR 10.000.000,-
7. Loss of Baggage (min 48 hours)** IDR 5.000.000,- IDR 10.000.000,-
8. 24 Hours Allianz Assistance Tersedia
Claims for all benefits can be made if travel ticket payments are made using a Citi Credit Card

Make everyday special, enjoy exclusive offers in Citi Prestige partnered merchants.


  • Get discounts or other special deals all year round at the best restaurants.
  • Use your Citi Rewards Points to pay up to 100% of your transaction at Blibli, Grab, Shell, Tiket.com, Traveloka.

This offer is valid for Citi Prestige Primary Cardholders only.

Advance reservation is required via Citi Prestige Concierge and offer is subject to availability at the time of reservation.

Value of one complimentary night is computed as the average nightly room rate for the entire stay. Complimentary night is only applicable to room rates and does not include taxes, surcharges or any other fees.

For info and reservation, please contact Citi Prestige Concierge service via Citi Prestige Executive at (021) 252 9700(021) 252 9700.

Terms and Conditions, here.

This offer is valid for Citi Prestige Primary Cardholders only at participating airports in Asia Pacific.

Reservation must be made via Citi Prestige Concierge at least 72 hours prior to commencement of travel and is subject to availability at the time of reservation. Citibank reserves the right to reject reservation made less than 72 hours before commencement of travel.

For info and reservation, please contact Citi Prestige Concierge service via Citi Prestige Executive 24-Hours at (021) 252 9700(021) 252 9700.

Terms and Conditions, here.

Your access to Priority Pass airport lounge:

This offer is valid only for Citi Prestige Primary Cardholders. To gain complimentary access to Priority Pass airport lounges, You are required to present a Citibank issued and valid Priority Pass Membership card. Your Priority Pass Membership card will be delivered upon your Citi Prestige Card activation.

This offer is valid for Citi Prestige Primary Cardholders only at participating golf courses.

Reservation via Citi Prestige Concierge must be made at least 5 days prior to the requested schedule and not more than 14 calendar days before requested schedule and it is subject to availability at the time of reservation. Citibank reserves the right to reject reservation requested outside the required time.

For the full list of golf courses, please contact Citi Prestige Concierge via Citi Prestige Executive 24-Hours at (021) 252 9700(021) 252 9700.

For complete Terms and Conditions of the Travel Insurance, please click here.