Citi Prestige Concierge benefits

Citi Prestige Concierge
benefits

Enjoy the 24-hours level of service, upgrade your travels,
access unforgettable experiences and be
rewarded every step of the way.

Rarely do so many rewards require so little effort.

Use Your Citi Prestige Card Everyday locally and overseas, for every Rp1.500,- you spend, earn 1 Citi Rewards Point.

Enjoy various benefits in partnered merchants with Your Citi Rewards Points.

Redeem every 5 Citi Rewards Points to 1 Mileage/points from our partnered Frequent Flyer or Hotel Rewards Program.

Enjoy competitive conversion of Citi Rewards Points to Mileage at more than 60 airlines and 5000 hotels around the world.

Your Citi Rewards Points will never expire!


Enjoy various benefits in partnered merchants with Your Citi Rewards Points.
Exclusively, for Citigold customers.

Earn 15% bonus Citi Rewards Points every year based on your annual total usage of Citi Prestige Card.

Bonus Citi Rewards Points Credited is based on 15% of total retail spend in the last 1 year on Citi Prestige Card, divided by sales amount required to get 1 Citi Reward Point (Rp.1.500,-)

Travel Benefits

Travel Benefits

Enjoy 1 night complimentary stay when you book a minimum of 4 consecutive nights at your preferred hotel around the world 5 (five) times per calendar year

To ensure you enjoy this benefit, please book through Concierge service. Call Citi Prestige Executive at (021) 252 9700(021) 252 9700 to access Concierge service.

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Travel in and out Airport at Ease.

When you travel in Asia Pacific,

  • Enjoy complimentary one-way Limo Airport Transfer Service (every trip is counted as one-way), 5x per calendar year.

To ensure you enjoy this benefit, please book through concierge services.

Call Citi Prestige Executive at (021) 252 9700(021) 252 9700 and ask for Concierge.

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Wait for your flight in comfort.
  • Enjoy complimentary access to more than 800 airport lounges around the world 5x per calendar year when you’re traveling overseas with Priority Pass Membership Card

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Traveling with a sense of security at all times.

When you use your Citi Prestige Card for your travel expenses (tickets of land, sea, or air public carrier), you are automatically entitled to complimentary travel insurance.

Your travel insurance coverage:

BENEFITS SUM INSURED PER PERSON
A. TRAVEL ACCIDENT
(Death & Permanently Disable)
Rp13.000.000.000,-
B. TRAVEL INCONVENIENCE Cardholder Family
1. Flight delay (4 hours) Rp5.000.000,- Rp10.000.000,-
2. Luggage delay (4 hours) Rp5.000.000,- Rp10.000.000,-
3. Luggage lost (48 hours) Rp5.000.000,- Rp10.000.000,-
4. Missed Connection (4 hours) Rp5.000.000,- Rp10.000.000,-
5. Trip cancellation Rp5.000.000,- Rp10.000.000,-
C. OVERSEAS MEDICAL EXPENSE
Due to accident and sickness.
Cardholder
Rp75.000.000,-
Family
Rp150.000.000,-

Make everyday special, enjoy exclusive offers in Citi Prestige partnered merchants.


  • Get discounts or other special deals all year round at the best restaurants.
  • Use your Citi Rewards Points to pay up to 100% of your transaction at JD.ID, Blibli, Tokopedia, Galleries Lafayette, Seibu, Ace Hardware.

This offer is valid for Citi Prestige Primary Cardholders only.

Advance reservation is required via Citi Prestige Concierge and offer is subject to availability at the time of reservation.

Value of one complimentary night is computed as the average nightly room rate for the entire stay. Complimentary night is only applicable to room rates and does not include taxes, surcharges or any other fees.

For info and reservation, please contact Citi Prestige Concierge service via Citi Prestige Executive at (021) 252 9700(021) 252 9700.

Terms and Conditions, here.

This offer is valid for Citi Prestige Primary Cardholders only at participating airports in Asia Pacific.

Reservation must be made via Citi Prestige Concierge at least 72 hours prior to commencement of travel and is subject to availability at the time of reservation. Citibank reserves the right to reject reservation made less than 72 hours before commencement of travel.

For info and reservation, please contact Citi Prestige Concierge service via Citi Prestige Executive 24-Hours at (021) 252 9700(021) 252 9700.

Terms and Conditions, here.

Your access to Priority Pass airport lounge:

This offer is valid only for Citi Prestige Primary Cardholders. To gain complimentary access to Priority Pass airport lounges, You are required to present a Citibank issued and valid Priority Pass Membership card. Your Priority Pass Membership card will be delivered upon your Citi Prestige Card activation.

Insurance Provider:

PT. AIG Insurance Indonesia (PT. AIG Insurance Indonesia is a service provider that being governed and supervise by Indonesian Financial Service Authority).

This benefit applies to:

Citi Prestige Primary and Supplementary Cardholder, their spouses and dependent children.

The payment of the entire transportation cost of the trip ticket must be charged to Citi Prestige Card.

For complete Terms and Conditions of the Travel Insurance, please click here.

This offer is valid for Citi Prestige Primary Cardholders only at participating golf courses.

Reservation via Citi Prestige Concierge must be made at least 5 days prior to the requested schedule and not more than 14 calendar days before requested schedule and it is subject to availability at the time of reservation. Citibank reserves the right to reject reservation requested outside the required time.

For the full list of golf courses, please contact Citi Prestige Concierge via Citi Prestige Executive 24-Hours at (021) 252 9700(021) 252 9700.

For complete Terms and Conditions of the Travel Insurance, please click here.