Credit Card Payment Methods

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Wherever You are,
more than 20.000 ATMs
are Ready to Serve.

Wherever You are, more than 20.000 ATMs are Ready to Serve.

It is very important to ensure that your credit card bill is paid on time, so that you are always able to use your Citibank Credit Card and enjoy its benefits.

Payment Methods

You do not have to pay the whole amount of your new balance each month. You just need to pay the minimum payment before the due date.

"To avoid late charges, ensure that your payment is received/posted in your credit card account on the due date at the latest"

Several methods of payment :


ATM

a. Citibank ATM

You can make payments for your Citibank Credit Card bill free of charge through all Citibank ATMs if you own a current/ savings account at Citibank.

b. Via Citibank's Partners

You can now make payments for your Citibank Credit Card bill at more that 13.500 ATms of partner banks.

For list of Partner Banks & service fees Click Here

Now, partner Banks ATMs provide Real Time Online Payment Service. This means when you make payments through BNI, BRI, BCA, BII, Bank Niaga, Permata Bank or Panin Bank ATMs, your balance is instantly updated.

Paying through partner Bank ATMs needs at least 2 working days.

For payment guide, Click Here

Internet Banking

a. Citibank Online di www.citibank.co.id

It's Free! Visit Citibank Online at www.citibank.co.id to make payment from your Citibank account. Just have your account number and PIN ready


b. Internet Banking of Partner Banks

Internet banking is also available for customers of the following banks :

  • BCA (www.klikbca.com)
  • BII (www.bii.co.id)
  • CIMB Niaga (www.cimbniaga.com)
  • PermataBank (www.permatabank.co.id)
  • Panin Bank (www.panin.co.id)

For service fees Click Here

Phone Banking

a. 24-Hour CitiPhone Banking 69999

If you have a current/savings account in Citibank, you can pay your Citibank Credit Card by phone without talking to the Citiphone Officer. Please contact our 24-Hour CitiPhone Banking at 69999 to make a payment using the funds from your Citibank account. Please make sure you have a TPIN (phone PIN) which functions as the key to access you account and the CitiCard number for the verification. For service fees click here

b. Phone Banking of Partner Banks

BCA, Bank Danamon, Bank Niaga, BNI, BRI and Permata Bank also provide Phone Banking facility for their customers. For service fees, click here

Direct Debit

You can give an instruction to directly debit your current/savings account to pay your bills if you have an account in Citibank Indonesia. The instruction can be for either a full or a minimum payment. Since your Credit Card payment will be automatically deducted from your account by the due date, it is important to ensure that your fund is adequate at that time. Please allow at least 1 working day to transfer to your Citibank Credit Card account.

Cash

a. PaninBank Teller

PaninBank teller accepts Citibank Credit Card Bill Payments. For service fees, click here

b. Post Office

You can make payments at more than 4,500 post offices nationwide. For service fees, click here

NEW Services: Pick Up Money

Cardholder has the previlege to request a pick up money service for the payment of their Citi Credit Card. For each request, a charge of Rp. 20,000, either the payment is successful or not successful, will be charged into the customer's billing statement in the following month.

Service Fees

Effective May 1, 2011, Citibank Credit Card payment fee via Bank Mandiri is IDR 7,500 and effective May 20, 2011via PT POS is IDR 6,000

Partner Fee Service
Bank Mandiri IDR 7,500
  • ATM
  • SMS Banking
  • Call Mandiri
  • Internet Banking
BCA IDR 7,500
  • Real Time Online - ATM BCA
  • Real Time Online - BCA by Phone
  • Real Time Online - Klik BCA
  • Real Time Online - m-BCA
CIMB Niaga IDR 5,000
  • Real Time Online - ATM
  • Niaga Access
  • Niaga Global @ccess
PermataBank IDR 5,000
  • Real Time Online - ATM
  • PermataTel
  • PermataNet
  • PermataMobile
BII IDR 5,000
  • Real Time Online - ATM
  • Internet Banking
BNI IDR 5,000
  • Real Time Online - ATM
  • BNI Phone Plus
Bank Danamon IDR 5,000
  • ATM
  • Danamon Access Center
  • Danamon Mobile Banking
Panin Bank IDR 5,000
  • Real Time Online - ATM
  • Real Time Online - Loket
  • Mobile Banking
Pos Indonesia IDR 5,000
  • Loket
BRI IDR 5,000
  • Real Time Online - ATM
  • Real Time Online - Loket
  • Real Time Online - PhoneBanking
OCBC NISP IDR 5,000
  • Real Time Online - ATM
  • Real Time Online - PhoneBanking
Bank Mega IDR 5,000
  • Real Time Online - ATM
Bank Ekonomi IDR 5,000
  • Real Time Online - ATM
  • Real Time Online - Internet
Citibank IDR 5,000
Free
Free
  • Teller
  • ATM
  • Internet Banking
Payment Guide

Click on the Citibank Partners Bank below for Payment Guide.

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