Based on Bank Indonesia’s regulation, in regards to reinforcing Credit Card security, effective July 1, 2020, all Credit Card transactions in Indonesian merchants will require 6-digit PIN as a way to verify and authenticate the transaction.
6 digit PIN will replace hand signature, which will no longer be a valid way to verify and authenticate transactions except for the overseas credit card transactions. The use of PIN or signature outside Indonesia will be based on the regulations of each country.
Since PIN number is confidential and personal, the use of it is more secured than signature base. Sharing PIN number to another party is strictly prohibited.
6 Digit PIN is used to :
- Access Citi Credit Card information from Citibank’s ATM.
- Enjoy cash withdrawal from Citibank’s ATM as well as ATM with VISA/PLUS and MasterCard/CIRRUS logo,in and outside Indonesia.
For Cardholders who own more than one credit card, 6 digit PIN regulation is applicable to all Credit Cards.
For secure transactions please set a 6-digit PIN for your Citi Credit Card/Citibank Ready Credit Card through Citi Mobile, Citibank Online or Citi’s ATM.
To set your PIN via Citi Mobile app, follow these 3 easy steps at www.citibank.co.id/setpin.
Click here to register if you are a first-time user.