Top 3 Reasons:
CITI TELKOMSEL CARD
Top 3 Reasons:
- Optional Telkomsel Halo Exclusive Package for Citi Telkomsel Cardholders.
- Get 3x Citi Rewards Points for your kartuHalo monthly billing through Citibank 1Bill.
- Get 2X Citi Rewards Points for transactions at selected cinema and coffee shops, electronic and gadget merchants, and mobile application purchase.
Notification on the delay of Citi Telkomsel Credit Card delivery
New card face for Citi Telkomsel Credit Card as presented above has been implemented since 15 March 2022. Hence for new card issued by Citi, will not be using any old design anymore.
However, during the transition period, Citi Telkomsel Credit Card’s card face in previous version might still appear in Citi advertisement, communication materials or any Citi or non-Citi platform.
Features & Benefits
Your Platinum Citi Telkomsel Card Privileges:
Enjoy Telkomsel Halo Exclusive Package only for Citi Telkomsel Cardholders. |
Get 1 Citi Rewards Point that has no expiration date, for every transaction of IDR3.000,-. |
Redeem free XXI tickets or save up to 20% at your favorite merchants using Citi Rewards Points. |
Get 3x Citi Rewards Points for your Halo monthly billing through Citibank 1Bill, registered with your Citi Telkomsel Card. |
Get 2X Citi Rewards Points for transactions at selected cinema and coffee shops, electronic and gadget merchants, and mobile application purchase. |
Redeem your Citi Rewards Points with mileage through www.citibank.co.id/rewards, Citi Mobile, or CitiPhone Banking. |
Your Citi Rewards Points have no expiry date.
Electricity and water bill payment, Citibank EazyPay, easy cash through Loan on Phone, cash advance, annual fee payment, interest, administrative fee, charges, and Credit Shield Plus/Prestige , transactions will not receive Citi Rewards Points.
Services
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Wherever you see the logo of Citibank World Privileges enjoy exclusive privileges and discounts from many of your favorite merchants such as restaurants, hotels, and shopping malls worldwide.
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There is no need to burden your mind and waste your time anymore just to pay various bills. Register your routine bills on Citibank 1Bill and let us take care of it.
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Get immediate alerts for transactions on your card. You are also automatically protected against unauthorized Credit Card transactions for Up to IDR5 Million.
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Be one step ahead in managing your banking account with Citi Mobile App. Now, financial control is within your grasp anytime anywhere. View your Citibank Card transactions, convert transactions into EazyPay installments and set 6-digit Card PIN via Citi Mobile.
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Skip the queues and traffic. Get information, pay bills and manage your card transactions online.
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Annual Fee
Description |
Annual Fee |
Primary Card |
Rp400.000 |
Supplementary Card |
Rp200.000 |
PROMO
Citi Telkomsel Halo Unlimited Data Package
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Escape Everyday with Citi Telkomsel card Save up to IDR 300,000 at Traveloka
Terms and Conditions:
- Program period: 15 September – 31 October 2023.
- Valid for payments with Citi Telkomsel Card only.
- Save up to IDR 300,000 (three hundred thousand Rupiah) for every purchase of Flight & Hotel with the following conditions:
- a. Flight Ticket (Domestic & Outbound)
- - Save 8% (eight percent) up to IDR 300,000 (three hundred thousand Rupiah) for every purchase of flights with minimum transaction of IDR 3.500.000 (three million five hundred thousand Rupiah) by applying 300CITITSELFL.
- - Valid for first 300 (three hundred) transactions during the program period.
- - Valid for 1 (one) time use per card per coupon code during the program period.
- b. Hotel
- - Save 8% (eight percent) up to IDR 200,000 (two hundred thousand Rupiah) for every purchase of all hotels with minimum transaction of IDR 1.500.000 (one million and five hundred thousand Rupiah) by applying 200CITITSELHO.
- - Valid for first 300 (three hundred) transactions per day per coupon code during the program period.
- - Valid for 1 (one) time use per card per coupon code during the program period.
- Valid for reservations through Traveloka App minimum version 3.20.0 (Android/iOS).
- To get a promo, customer must enter a valid Citi Credit Card number and promo code on the payment page.
- EazyPay 0% is applicable for 3, 6, and 12 months with a minimum transaction of IDR 500,000 (five hundred thousand Rupiah).
- EazyPay 0% will be processed within 10 (ten) working days from the date of the transaction. EazyPay 0% (zero percent) will be processed within 10 (ten) working days from the date of the transaction.
- Requests for transaction changes into 0% installments (EazyPay n0w) depend on the Credit Card Holder's permanent limit at the time of the application processed.
- Transaction that are converted into installment (EazyPay n0w) will not get Citi Reward Points/Cash Back/Milage.
- EazyPay n0w installment will be billed on the monthly billing statement along with shopping / retail transactions and will be charged with fees and interest if the customer pays / has paid less than the Total Billing on the billing sheet this month / previous month on or before the due date. For more information, visit www.citibank.co.id/eazypaynow and www.citibank.co.id/harga.
- Does not apply multiples.
- Cancellations or changes of schedules or routes will be followed Traveloka's policies.
- Valid for Primary and Supplementary Citi Telkomsel Credit Card.
- Terms and conditions apply at Traveloka.
- Cannot be combined with other promotions.
- This promo is managed by Traveloka. Citibank only acts as a payment service provider using credit cards and Citibank is not responsible for complaints and/or claims in connection with the products and/or services offered by Traveloka.
- If there is any misunderstanding on terms & condition of this program, the decisions will be returned to Traveloka.
- Customer complaints will be received by Citibank no later than 30 (thirty) calendar days after the program period ends.
Happy Monday with Citi Telkomsel Card
Terms and Conditions:
- Program period: 3 July – 25 September 2023
- Valid for payments with Citi Telkomsel Credit Card only.
- Promotion is valid on every Monday from 10:00 WIB until 23:59 WIB.
- Discount of IDR250.000,- applicable for every purchase of handphone, computer, camera and electronic product on Blibli’s application / website with minimum transactions of IDR4.000.000,-.
- Discount of IDR250.000,- applicable for first 10 transactions per week throughout the Program Period.
- To obtain IDR250.000,- discount, card holder will be required to input voucher code CITITELKOM-250RB and Citi Telkomsel credit card on Blibli’s payment page whereas system will immediately reduce the transaction value. Shall coupons had been fully redeemed, then system will not be giving reduction on the transaction value.
- Discount of IDR600.000,- applicable for every purchase of handphone, computer, camera and electronic product on Blibli’s application / website with minimum transactions of Rp8.000.000,-
- Discount of IDR600.000,- applicable for first 5 transactions per week throughout the Program Period.
- To obtain IDR600.000,- discount, card holder will be required to input voucher code CITITELKOM-600RB and Citi Telkomsel credit card on Blibli’s payment page whereas system will immediately reduce the transaction value. Shall coupons had been fully redeemed, then system will not be giving reduction on the transaction value.
- Discount of IDR600.000,- is applicable for 1 x transaction per user ID per card number per tier per week throughout the Program Period.
- EazyPay 0% is applicable for 3, 6, and 12 months with a minimum transaction of IDR500,000 (five hundred thousand Rupiah).
- EazyPay 0% will be processed within 10 (ten) working days from the date of the transaction.
- Shall card holder’s Citi credit card billing statement had been printed for this period, then card holder will see the full transactions amount printed on the billing statement. The correct installment amount will be printed on the following month billing statement.
- Requests for transaction changes into 0% installments (EazyPay n0w) depend on the Credit Card Holder's permanent limit at the time of the application processed.
- Transaction that are converted into installment (EazyPay n0w) will not get Citi Reward Points/Cash Back/Milage.
- EazyPay n0w installment will be billed on the monthly billing statement along with shopping / retail transactions and will be charged with fees and interest if the customer pays / has paid less than the Total Billing on the billing sheet this month / previous month on or before the due date. For more information, visit www.citibank.co.id/eazypaynow and www.citibank.co.id/harga.
- Applicable for both Primary and Supplementary card’s holder.
- Does not apply multiplication and cannot be combined with other promotions.
- Only applicable for transactions in Indonesian’s Rupiah.
Customer complaints will be received by Citibank no later than 30 (thirty) calendar days after the program period ends.
Citi Special Offer for Telkomsel Halo+ Packages
60GB Extra Data for the first 3 months
Terms and Conditions:
- The program is valid until September 30, 2023.
- Valid for Citi Telkomsel Card issued in Indonesia.
- Extra 20 GB Quota for the first 3 months (total extra quota 60 GB) applies to Citi Telkomsel Cardholders or Citi Staff who subscribed New Halo+ package via tsel.id/citiref
- Extra Quota will be automatically extended following the billing cycle (BC) on the first 3 months.
- Extra Quota can be used for the entire Telkomsel network without application restrictions (does not apply to International Roaming which will be charged separately).
- Extra Quota will be consumed before the Main Package quota.
- Customers who currently have Extra Data in this program cannot subscribe to another Extra Data Subscription (Data or Combo) package again until Extra Data is deactivated.
- By purchasing this package, the customer has agreed to: General Terms and Conditions for Telkomsel services (https://www.telkomsel.com/terms-of-service-telkomsel), Telkomsel's privacy policy (https://www.telkomsel.com /privacy-policy),
- For further information, please contact Telkomsel Call Center 188
Buy 1 Get 2 Cinema XXI Movie Ticket Every Saturday
Terms and Conditions:
- Valid 6 May - 30 September 2023.
- Valid for ticket purchases using Citi Telkomsel Platinum Credit Cards on every Saturday.
- The maximum transaction for each Cardholder is 1 (one) time in a certain XXI day (as stated in the Appendix) and multiples do not apply.
- Mechanism to participate in Buy 1 (one) Get 2 (two) Movie Tickets Program:
- a. The Credit Cardholder must buy 1 (one) ticket to watch XXI according to the price of the movie ticket listed at the XXI studio with an additional IDR 1 (one Rupiah), and Cardholder will get 2 (two) Movie Tickets
- Example:
The Cardholder buys a Movie ticket at XXI Senayan on Saturday where the price for a studio movie ticket will be charged IDR 65,000 plus Rp. 1, Card Holder will pay in total IDR 65,001 and Cardholders will get 2 (two) Movie tickets.
- b. Shall it is found that there are transactions exceeding quota, then Citibank has the right to charge back movie ticket that has exceed the quota with the amount as the movie ticket price applicable on the Citi Telkomsel Credit Card used for the transactions.
- Example:
Cardholder has XXI billing with ending nominal value of IDR1,- (One Rupiah) more than 1x (one time) per month per card in May 2023 as following:
NO |
Transaction Date |
Merchant |
Transaction amount |
Note |
1 |
May 6 2023 |
Cinema XXI |
IDR65.001,- |
Entitled to get the Buy 1 (one) get 2 (two) Tickets for Watch XXI Program |
2 |
May 6 2023 |
Cinema XXI |
IDR65.001,- |
Exceeding the quota per day Buy 1 (one) program get 2 (two) tickets for Watch XXI |
3 |
May 6 2023 |
Cinema XXI |
IDR65.001,- |
Exceeding the quota per day Buy 1 (one) program get 2 (two) tickets for Watch XXI |
- ii. For two transactions (No. 2 & 3) that have exceeded the quota per day of the Buy 1 (one) get 2 (two) Cinema XXI Movie Ticket Program, Citibank will charge/charge Rp. 130,000, - (One Hundred Thirty Thousand Rupiah) to the Citi Credit Card Telkomsel used for the transaction.
- This program cannot be combined with other programs.
- Citibank has the right to cancel the Buy 1 (one) get 2 (two) Cinema XXI Movie Ticket Program, if the Cardholder that participate in this Program:
- a. Does not meet the requirements to join the program and/or receive prizes; and/or
- b. Taking action or being suspected of committing evil, fraudulent acts or actions that violate legal and statutory provisions related to the use of Citi Credit Cards, Citibank facilities or services owned but not limited to Cash Withdrawal/Cash Swipe at Merchants, manipulation of transactions by cardholders and/or Merchant, and other fraudulent actions at Citibank's discretion
- Cardholder complaint deadline for this program will be received by Citibank no later than 30 (thirty) calendar days after the program period ends
- The program applies to participating XXI:
1 | Plaza Senayan XXI (Jakarta) | 22 | Resinda Park Mall XXI (Karawang) |
2 | Senayan City XXI (Jakarta) | 23 | Festival Citylink XXI (Bandung) |
3 | Plaza Indonesia XXI |(Jakarta) | 24 | TSM XXI (Bandung) |
4 | Pondok Indah 2 XXI (Jakarta) | 25 | Ciputra World XXI (Surabaya) |
5 | Bintaro Xchange XXI (Jakarta) | 26 | Grand City XXI (Surabaya) |
6 | Baywalk Pluit XXI (Jakarta) | 27 | Tunjungan 5 XXI (Surabaya) |
7 | Gading XXI (Jakarta) | 28 | Pakuwon Mall XXI (Surabaya) |
8 | Anggrek XXI (Jakarta) | 29 | Galaxy Mall XXI (Surabaya) |
9 | St. Moritz XXI (Jakarta) | 30 | Citra XXI (Semarang) |
10 | Kasablanka XXI (Jakarta) | 31 | Transmart Setiabudi XXI (Semarang) |
11 | Emporium Pluit XXI (Jakarta) | 32 | DP Mall XXI (Semarang) |
12 | Gandaria XXI (Jakarta) | 33 | Jogja City XXI (Jogja) |
13 | Lotte Shopping Avenue (Jakarta) | 34 | Empire XXI (Jogja) |
14 | Kemang Village XXI (Jakarta) | 35 | Solo Paragon XXI (Solo) |
15 | Puri Indah Mall XXI (Jakarta) | 36 | Level 21 XXI (Bali) |
16 | Summarecon Serpong XXI (Serpong) | 37 | Hermes Place XXI (Medan) |
17 | AEON BSD (Serpong) | 38 | Thamrin Plaza XXI (Medan) |
18 | Supermal Karawaci XXI (Tangerang) | 39 | Manhattan XXI (Medan) |
19 | Margo City XXI (Depok) | 40 | Penta City XXI (Balikpapan) |
20 | Summarecon Mall Bekasi XXI (Bekasi) | 41 | Palembang Square XXI (Palembang) |
21 | Botani Square XXI (Bogor) | 42 | Studio XXI Makassar (Makassar) |
Get Tokopedia e-gift card for every transaction in Tokopedia
Term & Conditions:
- Program period: 1 October 2022 – 30 September 2023
- Valid only for active Citi Telkomsel Credit Card
- Tokopedia e-Gift Card Rp20,000,- is valid for purchases of all products on Tokopedia application and/or website with a minimum transaction of Rp200,000,- and does not apply multiples
- Tokopedia e-Gift Card Rp20,000,- is valid for the first 80 Citi Telkomsel Credit Cards every day during the program period.
- Tokopedia e-Gift Card Rp20,000,- is valid for 1x every day and a maximum of 4x every month per card during the period
- Customers who are entitled to get Tokopedia e-Gift Card Rp20,000,- will receive notification via SMS from Citibank
- Citibank will send SMS notification to eligible Customers at the end of the following month
- Tokopedia e-Gift Card will be sent by Citibank via SMS to the customer's mobile number registered with Citibank
- For further enquiry regarding this program, please contact CitiPhone Banking Service: (021) 2529999 or 1500335.
Terms and Conditions for redeeming e-Gift Card Tokopedia
- This Tokopedia e-Gift Card code is a s a gift from the Citi Telkomsel Credit Card program that is available during the period of 1 October 2022 – 30 September 2023
- The Tokopedia e-Gift Card code can be exchanged and can be used to reduce spending on the Tokopedia application by following the terms and conditions issued by Tokopedia.
- The Tokopedia e-Gift Card code can only be used 1 (one) time and must be exchanged a maximum of 1 month after the voucher code is sent by accessing the Tokopedia.com/gift-card/redeem/ site
- The customer receives or uses the Tokopedia e-Gift Card code that has been given via SMS, then Citibank's responsibility for giving gifts to the Customer from the Credit Card program has been completed.
Get Grab Food voucher for every transaction in Grab
Term & Conditions:
- Program period: 1 October 2022 – 30 September 2023
- Valid only for active Citi Telkomsel Credit Card
- Grab Voucher Rp10.000.- is valid for purchase on Grab food application and/or website with a minimum transaction of IDR 100,000,- and does not apply multiples
- Grab Voucher Rp10.000,- is valid for the first 80 Citi Telkomsel Credit Cards every day during the program period
- Grab Voucher Rp10.000,- is valid for 1x every day and maximum 4x every month per card during the program period
- Customers who are entitled to get a Grab Voucher of Rp10,000 will receive a notification via SMS from Citibank
- Citibank will send SMS notification to eligible Customers at the end of the following month
- Grab Voucher will be sent by Citibank via SMS to the customer's mobile number registered at Citibank
- Grab Voucher can only be used for transaction in Grab Food using Citi Telkomsel Credit Card
- For further enquiry regarding this program, please contact CitiPhone Banking Service: (021) 2529999 or 1500335
- For further enquiry regarding redemption in this program, please contact Grab Services: (021) 80648766
Terms and Conditions for redeeming Grab Food Voucher.
- This Grab Code Voucher is a gift from the Citi Telkomsel Credit Card program that is available during the period of 1 October 2022 – 30 September 2023
- Grab voucher codes can be exchanged and can be used to reduce spending on the Grab Food application by following the terms and conditions issued by Grab.
- The Grab voucher code can only be used 1 (one) time and must be exchanged before the voucher expires by entering the voucher code in the Grab Food application
- With the customer receiving or using the e-voucher code that has been provided via SMS, Citibank's responsibility for giving gifts to the Customer from the Credit Card program has been completed.
Save Rp.25.000 International Roaming
Terms and Conditions:
- Program period: 3 March – 29 September 2023.
- Valid for payments with Citi Telkomsel Card only.
- Save IDR 25,000 (twenty five thousand Rupiah) for every purchase of RoaMax (International Roaming) product by Telkomsel with minimum transactions of IDR150.000 (One hundred and fifty Rupiah) by applying CTRM25.
- Save IDR25.000 valid for first 35 transactions on every Friday throughout the Program Period.
- Valid for 1 (one) time use per card per coupon code per month during the Program Period.
- Valid for reservations through Traveloka App minimum version 3.20.0 (Android/iOS).
- To get a promo, customer must enter a valid Citi Credit Card number and promo code on the payment page.
- Does not apply multiples.
- Valid for Primary and Supplementary Citi Telkomsel Credit Card.
- Terms and conditions apply at Traveloka.
- Cannot be combined with other promotions.
- This promo is managed by Traveloka. Citibank only acts as a payment service provider using credit cards and Citibank is not responsible for complaints and/or claims in connection with the products and/or services offered by Traveloka.
- If there is any misunderstanding on terms & condition of this program, the decisions will be returned to Traveloka.
- Customer complaints will be received by Citibank no later than 30 (thirty) calendar days after the program period ends.
Save Rp.50.000 International Roaming
Terms and Conditions:
- Program period: 17 April – 1 October 2023
- Valid for payments with Citi Prestige, Citi Premier Miles, Garuda Indonesia Citi and Citi Telkomsel Credit Card only.
- Save IDR 50,000 (fifty thousand Rupiah) for every purchase of RoaMax (International Roaming) product by Telkomsel with minimum transactions of IDR250.000 (Two hundred and fifty Rupiah) by applying promotion code CITIROAMAX50.
- Save IDR50.000 valid for first 100 (one hundred) transactions weekly with starting day of Monday throughout the Program Period, promotion code will be top up on every Monday throughout the Program Period.
- Valid for 1 (one) time use per card per coupon code per month during the Program Period.
- Valid for reservations through Traveloka App minimum version 3.20.0 (Android/iOS).
- To get a promo, customer must enter a valid Citi Credit Card number and promo code on the payment page.
- Does not apply multiples.
- Valid for Primary and Supplementary of Citi Prestige, Citi Premier Miles, Garuda Indonesia Citi and Citi Telkomsel Credit Card only.
- Promotion code terms and conditions apply at Traveloka.
- Cannot be combined with other promotions.
- This promo is managed by Traveloka. Citibank only acts as a payment service provider using credit cards and Citibank is not responsible for complaints and/or claims in connection with the products and/or services offered by Traveloka.
- If there is any misunderstanding on terms & condition of this program, the decisions will be returned to Traveloka.
- Customer complaints will be received by Citibank no later than 30 (thirty) calendar days after the program period ends.
FAQs
FAQs
What are the benefits that I will get by being a Citi Telkomsel Cardholder?
- Credit Card Benefit:
- Get 3X Citi Rewards Points for Telkomsel Halo monthly Bill through Citibank 1Bill, which is registered using your Citi Telkomsel Card.
- Get 2X Citi Rewards Points for transaction in selected cinema and coffee shops, electronic and gadget merchants, and mobile application purchase.
Are there any certain terms and conditions to be eligible for the Telkomsel Halo Exclusive Package?
To get the Telkomsel Halo Exclusive Package, you must meet with below terms and conditions below:
- Exclusive for Citi Telkomsel Platinum Cardholders.
- Only eligible for the new Telkomsel Halo number, requested through Citi.
- New Telkomsel Halo number will be billed through 1Bill in your Citi Telkomsel Card.
I am a current user of Telkomsel Halo, can my existing number be used for the Exclusive Package?
No. The Telkomsel Halo Exclusive Package is only valid for new Halo number requested through Citi.
I am holder of a Citi Credit Card that recently has been upgraded to Citi Telkomsel Card Platinum. Can I get the Telkomsel Halo Exclusive Package?
Yes. You may request to get a new Halo number with the Telkomsel Halo Exclusive Package of your choice, through Citi.
How to apply new number with Telkomsel Halo Exclusive Package?
Please call CitiPhone Banking at (021) 2529999 or 150335 for more information and further process.
Does Telkomsel Officers in Grapari and Call Center able to fulfill the request to change my Regular Package to the Telkomsel Halo Exclusive Package?
No. Any request for new Halo number and Telkomsel Halo Exclusive Package must be done through Citi.