Travel Accident Insurance

Home|Credit card|Travel Accident Insurance

Keep on traveling and we will keep on protecting you.

Keep on traveling and we will keep on protecting you.
Citi Prestige Card

Especially for Citi Prestige Cardholders, enjoy travel accident insurance benefit whenever you purchase travel ticket with Citi Prestige Card.


Complimentary Travel Accident Insurance is valid for ticket purchase with Citi Prestige Credit Card starting 1 January 2017.


The coverage of this Travel Accident Insurance covers:

  1. Accidental death and dismemberment indemnity
  2. Travel Inconvenience:
    • Flight Delay and Luggage Delay Insurance.
    • Loss of Luggage (Checked-in Luggage) Insurance.
    • Missed Connections Insurance due to the late arrival of the incoming connecting flight and no alternative onward transportation is available.
    • Trip cancellation Insurance due to Death or Serious Accidental Injury or Serious Sickness, Unexpected outbreak of strike, riot or civil commotion.
  3. Overseas medical Expenses due to accident & sickness.


Insurance Provider:
PT. Asuransi Allianz Utama Indonesia (PT. Asuransi Allianz Utama Indonesia is a service provider that is licensed, registered and supervised by the Indonesia Financial Services Authority (OJK).


Eligible for:

  1. Citi Prestige Primary and Supplementary Cardholder (Insured) including, their spouses and dependent children who are resident of Indonesia who travel as commercial passengers on land, sea, or air common carrier.
  2. Your trip when you have charged the Full Fare of your transportation ticket to your Citi Prestige Card.
  3. Travel dates must be within 6 months from the date of transaction when your Full Fare transportation ticket was charged to your Citi Prestige Card.
  4. Maximum duration for 1x round trip should be within 30 days.


For claim process:

  1. It must be submitted immediately to PT. Asuransi Allianz Utama Indonesia or maximum within 30 (thirty) days after the date of the loss or accident.
  2. To claim, contact Allianz at +62 21 2926 9999 (24 Jam) or E-mail: travelclaim@allianz.co.id. Claim should be delivered to PT. Asuransi Allianz Utama Indonesia immediately or maximum 30 days after date of accident.


BENEFITS SUM INSURED PER PERSON
A. TRAVEL ACCIDENT
(Death & Permanently Disable)
Rp13.000.000.000,-
B. TRAVEL INCONVENIENCE Cardholder Family
1. Flight delay (4 hours) Rp5.000.000,- Rp10.000.000,-
2. Luggage delay (4 hours) Rp5.000.000,- Rp10.000.000,-
3. Luggage lost (48 hours) Rp5.000.000,- Rp10.000.000,-
4. Missed Connection (4 hours) Rp5.000.000,- Rp10.000.000,-
5. Trip cancellation Rp5.000.000,- Rp10.000.000,-
C. OVERSEAS MEDICAL EXPENSE
Due to accident and sickness.
Cardholder
Rp75.000.000,-
Family
Rp150.000.000,-

For complete Terms and Conditions of the Travel Accident Insurance, please click here.

Other Card

Enjoy your complimentary travel accident insurance whenever you purchase travel ticket with Citi Credit Card. Every time you are going on a journey, Travel Accident Insurance must be activated by contacting 24-Hour CitiPhone Banking service at (021) 252 9999 or 69999 from your mobile phone.

Complimentary Travel Accident Insurance is valid for ticket purchase with Citi Credit Card starting 1 January 2017.

The coverage of this Travel Accident Insurance covers:
Accidental Death and Dismemberment Indemnity.

Buy your travel ticket with your Citi Credit Card and activate your complimentary Travel Accident Insurance before you go.

Available for the following cards:

  • Citi PremierMiles Card
  • Citi Platinum Card
  • Citi Rewards Card
  • Citi Cash Back Card
  • Citi Simplicity+ Card
  • Garuda Indonesia Citi Card
  • Citi Telkomsel Card

Insurance Provider: PT. Asuransi Allianz Utama Indonesia (PT. Asuransi Allianz Utama Indonesia is a service provider that being governed and supervise by Indonesian Financial Service Authority)

Eligible person:
Cardholder, spouse, and dependent children

For complete Terms and Conditions of the Travel Accident Insurance, please click here.



SUMMARY OF BENEFITS


BENEFITS SUM INSURED PER PERSON
TRAVEL ACCIDENT (ACCIDENTAL DEATH & DISMEMBERMENT INDEMNITY) WHILE ON COMMON CARRIER
Primary & Supplementary Cardholders Rp6.500.000.000,-
Accompanying spouse Rp6.500.000.000,-
Accompanying dependent children Rp3.250.000.000,-


Informasi Penting:

  1. This Complimentary Travel Accident Insurance is only applicable for your trip when you have charged the Full Fare of your air ticket to your eligible Citi Credit Card* (please refer to the Policy to view the list of eligible Citi Credit Cards) and have fully and accurately provided the information requested for in the form.
  2. This Complimentary Travel Accident Insurance is only valid upon activation. Each activation is valid for only 1 trip. Please activate this Complimentary Travel Accident Insurance every time before your trip.
  3. For this Complimentary Travel Accident Insurance to be valid, travel dates must be within 6 months from the date of transaction when your Full Fare air ticket was charged to your Citi Card*.
  4. For this Complimentary Travel Accident Insurance to be valid, maximum duration for 1x round trip should be within 90 days.
  5. This Complimentary Travel Accident Insurance is underwritten by PT Asuransi Allianz Utama Indonesia. By activating this Complimentary Travel Accident Insurance, you agree that (i) Citibank N.A., Indonesia will disclose your information to PT Asuransi Allianz Utama Indonesia in connection therewith (including but not limited to your application and processing of claims (if any) relating to this Complimentary Travel Accident Insurance) and (ii) Citibank N.A., Indonesia or PT Asuransi Allianz Utama Indonesia may contact you via telephone or SMS in relation to this Complimentary Travel Accident Insurance.
  6. For claims involving the Insured Cardholder's spouse, he/she will only be covered if he/she is travelling on the same trip with the Insured Cardholder and the Full Fare for both the Insured Cardholder and his/her spouses is charged to the Insured Cardholder's Citi Card*.
  7. For claims involving Dependant Children. Dependant Children means legal child of Cardholder , unmarried, financially dependant on Cardholder and at time of claim is under the age of 23 years and is enrolled for full-time study in a recognized institution of education)
  8. Your Citi Card* has to be in active status and in good standing order for you to be covered by this Complimentary Travel Accident Insurance for the whole duration of your Trip and at the point of any claim thereafter.
  9. You are responsible for the completeness and accuracy of the information provided at the point of submission of your claim. Information registered to Citibank has to be in line with information on valid ID Card. PT Asuransi Allianz Utama Indonesia has the right to review and assess your claim before deciding on whether to process your claim, and the processing of your claim shall be at PT Asuransi Allianz Utama Indonesia‘s sole discretion. PT Asuransi Allianz Utama Indonesia‘s decision on all matters relating to claims for the Complimentary Travel Accident Insurance shall be final and binding on the claimants.
  10. Sum of Aggregate Limit per occurrence is IDR50,000,000,000 per occurrence.
  11. For claim process, it must be submitted immediately to PT. Asuransi Allianz Utama Indonesia or maximum within 30 (thirty) days after the date of the accident.

For more information and activation of Complimentary Travel Accident Insurance, contact 24-Hour CitiPhone Banking service at (021) 252 9999 or 69999 from your mobile phone .


For claims, contact Allianz at +62 21 2926 9999 (24 Jam) or E-mail: travelclaim@allianz.co.id

JAVASCRIPT DINONAKTIFKAN