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Citibank Indonesia

Citibank, N.A., Indonesia Branch (Citibank) is a full branch of Citibank, N.A. with its head office in New York, USA. Citigroup Inc. (Citi) fully owns Citibank, N.A.

Citi has been established in Indonesia since 1968. With around 3.500 employees, Citi proudly serve the country by providing daily banking services, as well as corporate and investment products to our valued customers.

By asset size, Citi is one of the largest foreign banks in Indonesia. Citi operates 11 branches, and over 70 ATMs in Indonesia. We have one of the largest customer payment networks in the nation with more than 50.000 payment points, and we are one of the largest corporate distribution networks in the country with 4.800 locations across 34 provinces.

Citi also plays an important role in citizenship and community outreach initiatives under the umbrella name of Citi Peka (Peduli dan Berkarya, meaning care and create something meaningful). In 2015, Citi Peka disbursed a total of USD 900,000 from Citi Foundation to run various programs that focus on: financial education for children, mature women and farmers group; youth entrepreneurship and micro entrepreneurship. Over 1,500 employees volunteer each year in Citi Peka programs.

Plaza Bapindo, Citibank Tower
Jl Jend Sudirman Kav 54-55
Jakarta 12190

Country Head
Batara Sianturi
Chief Executive Officer

Media Contact
Elvera N. Makki
Country Head Corporate Affairs

Institutional Clients Group

  • Citi Indonesia’s Institutional Clients Group (ICG) has four offices located in Jakarta, Bandung, Surabaya, and Medan.
  • ICG core business includes treasury, cash management, trade and security services, corporate and structured finance, and investment management.
  • ICG business includes the Local Commercial Bank, Investment Banking and Equity Research.
  • We provide comprehensive financial solutions to a wide range of customers that include local corporations, state owned enterprises, commercial businesses, and multinational companies.
  • ICG has one of the largest corporate distribution networks in the country, with 4,800 locations in 34 provinces through its partnership with the state mail agency PT Pos Indonesia and five local banks.
  • PT Citigroup Securities Indonesia (CSI) was awarded its membership approval by the Indonesia Stock Exchange to operate as a member of the IDX in July 2010.
  • ICG Indonesia website: www.asia.citibank.com/indonesia/corporate
  • CitiDirect web-based banking platform: www.citidirect.com

Citi Global Consumer Banking

  • The Global Consumer Banking (GCB) operates 11 branch offices, and 70 ATMs in Indonesia. We have one of the largest customer payment networks in the nation – over 50.000 payment points.
  • Our core business in GCB includes credit cards, wealth management, consumer lending, savings & deposits, investment products and treasury products. GCB is a pioneer in the Indonesia credit card industry. We continuously provide innovative and value added programs to our customers.
  • We also provide our customers banking services with industry-leading technology, a strong country presence and a powerful global franchise through Citibank.
  • GCB Indonesia website: www.citibank.co.id

Awards & Recognition in 2014 – 2015

Best Primary Dealer Ministry of Finance
Best Bank in Indonesia 2015 The Asset
Best Corporate & Investment Bank (Global)2015 The Asset
Best Loan House 2015 The Asset
Best Bank in Digital Services 2015 Tempo Media
Best Wealth Management in Indonesia 2015 The Asian Banker
Best Consumer Digital Bank in Indonesia 2015 Global Finance Magazine
Best Foreign Bank in Indonesia 2015 Global Banking and Finance Review
Best Foreign Bank in Indonesia 2015 Alpha Southeast Asia
Best Foreign Bank in Indonesia 2015 Global Banking and Finance Review
Diamond Award – the Regular Banking (Multinational) 2015 Service Excellence
Best Service Provider – Transaction Bank in Indonesia The Asset Magazine
Best Tax Payment Bank in Indonesia 2015 Indonesian Tax Office KPPN VII
Best Transaction Bank in Indonesia 2015 The Asset
Best Bank for Corporate FX – NON FI Segment 2014 Euromoney
Best Bank for Corporate FX – BANK Segment 2014 Euromoney
3rd Winner Best Efficiency - Foreign Bank Category 2014 TEMPO
Best Foreign Investment Bank 2014 The Asset
Best Companies in Creating Leaders from within 2014 SWANETWORK
Best Corporate/Institutional Internet Banks 2014 Global Finance
Best Foreign Bank in Indonesia 2014 Alpha South East Asia
Best Foreign Commercial Bank in 2014 Finance Asia
People Development and HR Transformation Category 2014 SWANETWORK
Social Campaign - Petualangan Agen Penny 2014 Mix Magazine
Sub-custody Category 2014 Global Custodian
The Best Debt House 2014 The Asset Magazine
Best Consumer Internet Bank in Indonesia 2014 Global Finance Magazine
Top 5 Performing Countries - Citiphone Indonesia 2014 Citi Global - New York