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Citibank Indonesia

Citibank, N.A., Indonesia Branch (Citibank) is a full branch of Citibank, N.A. with its head office in New York, USA. Citigroup Inc. (Citi) fully owns Citibank, N.A.

Citi has been established in Indonesia since 1968. With around 3.500 employees, Citi proudly serve the country by providing daily banking services, as well as corporate and investment products to our valued customers.

By asset size, Citi is one of the largest foreign banks in Indonesia. Citi operates 11 branches, and over 70 ATMs in Indonesia. We have one of the largest customer payment networks in the nation with more than 50.000 payment points, and we are one of the largest corporate distribution networks in the country with 4.800 locations across 34 provinces.

Citi also plays an important role in citizenship and community outreach initiatives under the umbrella name of Citi Peka (Peduli dan Berkarya, meaning care and create something meaningful). In 2015, Citi Peka disbursed a total of USD 900,000 from Citi Foundation to run various programs that focus on: financial education for children, mature women and farmers group; youth entrepreneurship and micro entrepreneurship. Over 1,500 employees volunteer each year in Citi Peka programs.

Plaza Bapindo, Citibank Tower
Jl Jend Sudirman Kav 54-55
Jakarta 12190

Country Head
Batara Sianturi
Chief Executive Officer

Media Contact
Elvera N. Makki
Country Head Corporate Affairs

Institutional Clients Group

  • Citi Indonesia’s Institutional Clients Group (ICG) has four offices located in Jakarta, Bandung, Surabaya, and Medan.
  • ICG core business includes Cash/Trade Finance, FX/Rates/Derivatives, Loans, Custody.
  • We provide comprehensive financial solutions to a wide range of customers that include local corporates, the government / state owned enterprises, multinational corporates, small/medium enterprises.
  • ICG has one of the largest corporate distribution networks in the country, with 4,800 locations in 34 provinces through its partnership with the state mail agency PT Pos Indonesia and five local banks.
  • Citibank, NA, Indonesia is also affiliated with PT Citigroup Sekuritas Indonesia (PT CSI), which has an underwriting license. The main products of PT CSI are Equity Research, Equity Brokerage, Equity Underwriting/IPO
  • PT Citigroup Sekuritas Indonesia (PT CSI) was awarded its membership approval by the Indonesia Stock Exchange to operate as a member of the IDX in July 2010

Citi Global Consumer Banking

  • The Global Consumer Banking (GCB) operates 10 branch offices, and 54 ATMs in Indonesia. Citibank N.A., Indonesia is integrated with the ATM Bersama network with over 77.000 ATM terminals spread across Indonesia.
  • Our core business in GCB includes credit cards, consumer lending, savings & deposits, wealth management that covers: investment, insurance and treasury products. GCB is a pioneer in the Indonesia credit card industry, as well as wealth management banking.
  • GCB is also at the forefront in its offering of Digital Banking in Indonesia, and aims continuously provide innovative and value added programs to our customers.
  • We also provide our customers with industry –leading banking technology, wealth advisory as well as powerful Citi global network and connectivity.
  • GCB Indonesia website: www.citibank.co.id