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Citibank Indonesia

Citibank, N.A., Indonesia Branch (Citibank) is a full branch of Citibank, N.A. with its head office in New York, USA. Citigroup Inc. fully owns Citibank.


Citi has been established in Indonesia since 1968. With around 3.500 employees, Citi proudly serves the country by providing daily banking services, as well as corporate and investment products to our valued customers.


By asset size, Citi is one of the largest foreign banks in Indonesia. Citibank operates 10 branches in  6 (six) major cities in Indonesia namely Jakarta, Bandung, Surabaya, Semarang, Medan, and Denpasar. Citibank also has one of the largest consumer transaction networks with around 33,000 payment points and one of the largest corporate distribution networks with approximately 6,000 locations in 34 provinces. Citibank is connected to ATM Bersama networks with more than 70,000 ATM terminals throughout Indonesia.  

Citibank also works actively to make an important contribution in citizenship which reaches various communities who are in need. Under the umbrella of Citi Peka (Care and Create Something Impactful), Citibank’s mission is to enable growth and economic progress for the beneficiaries. Established in 1998, Citi Peka has focused its Corporate Social Responsibility (CSR) activities on the pillars of financial inclusion, youth economic opportunity, and sustainable cities. Guided by the principle of "More than Philanthropy", Citibank has signature programs that implemented in various parts of the world, namely Citi Microentrepreneurship Awards and Pathways to Progress. Funded by Citi Foundation, which is based in New York, USA, Citi Peka has partnered with around 56 organizations to implement 35 sustainable programs which have reached more than 1 million people, involving more than 50% of Citibank employees as volunteers in various social activities. Each year Citibank conducts Global Community Day where in one period, all employees are invited to do social activity in every country where Citibank operates, including in Indonesia.

Citibank Tower 

Office / Kantor
Citibank Tower
SCBD, Lot 10
Jl. Jend. Sudirman Kav 52-53
Jakarta 12190, Indonesia

Country Head
Batara Sianturi
Chief Executive Officer

Media Contact
Puni A. Anjungsari
Country Head of Corporate Affairs

Institutional Clients Group

  • Citi Indonesia’s Institutional Clients Group (ICG) has four offices located in Jakarta, Bandung, Surabaya, and Medan.
  • ICG core business includes Cash/Trade Finance, FX/Rates/Derivatives, Loans, and Custody.
  • We provide comprehensive financial solutions to a wide range of customers that include local corporates, the government / state owned enterprises, multinational corporates, and small/medium enterprises.
  • ICG has one of the largest corporate distribution networks in the country, with around 6,000 locations in 34 provinces through its partnership with the state mail agency PT Pos Indonesia and five local banks.
  • Citibank is also affiliated with PT Citigroup Sekuritas Indonesia (PT CSI), which has an underwriting license. The main products of PT CSI are Equity Research, Equity Brokerage, and Equity Underwriting/IPO. 
  • PT Citigroup Sekuritas Indonesia (PT CSI) was awarded its membership approval by the Indonesia Stock Exchange to operate as a member of the IDX in July 2010.

Global Consumer Banking

  • The Global Consumer Banking (GCB) operates 10 branch offices and 54 ATMs in Indonesia. Citibank is integrated with the ATM Bersama networks with over 70,000 ATM terminals spread across Indonesia.
  • Our core business in GCB includes credit cards, consumer lending, savings & deposits, wealth management that covers: investment, insurance and treasury products. GCB is a pioneer in the Indonesia credit card industry, as well as wealth management banking.
  • GCB is also at the forefront in its offering of Digital Banking in Indonesia, and aims continuously provide innovative and value added products and services to our customers.
  • We also provide our customers with industry –leading banking technology, wealth advisory as well as powerful Citi global network and connectivity.