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The unexpected can always happen, even when you travel.
We want you to focus on your trip. We’ll be the one who takes care of you.

With travel insurance from PT Chubb General Insurance Indonesia ("Chubb") in cooperation with Citibank, you will enjoy comfort and safety during your trip.

Prime Travel Benefit:

Loss of baggage benefit up to
Accidental Death & Disability benefit up
to USD125.000
Flight delay benefit up USD750 Access for 24 Hours Medical and
Travel Advice Emergency

Benefits and premium

For Me
For Me & Spouse
For Me & Family
  • Prime Travel is a PT Chubb General Insurance Indonesia as the Insurer product, Citibank N.A., Indonesia ("Citibank") Insurance Partner. This product is NOT a bank product, NOT savings, NOT bank deposits, NOT obligation and NOT guaranteed by Citibank, Citigroup or its affiliates. Insurance product is not included as an object of Deposit Guaranteed Program (Lembaga Penjamin Simpanan/LPS) and it is subject to Insurance Company's credit risk. The use of Citibank’s logo is a form of marketing cooperation with distribution business model between Citibank and PT Chubb General Insurance Indonesia and does not mean that the insurance product is a product of Citibank. Customers' participation in the Prime Travel program is optional which premium paid including Bank commission.
  • Product distributed by Citibank and the use of Citibank's logo is based on Citibank's approval and marketing arrangement between Citibank and PT Chubb General Insurance Indonesia and it does not entail that the insurance product is Citibank's product.
  • The full details of benefit, terms and conditions that bind are available in the Policy issued PT Chubb General Insurance Indonesia is not responsible for the content of the policy. Customer must read and obey the terms and conditions including the exclusion provision where the insurance benefits cannot be paid and the decision is entirely PT Chubb General Insurance Indonesia authority.
  • Prime Travel offered through marketing agreement between Citibank and PT Chubb General Insurance Indonesia has been reported and/or receives affirmation letter and/or approval from Financial Services Authority (OJK) and/or related authority in accordance with the prevailing law.
  • Citibank is service mark of Citigroup Inc. or Citibank, N.A used and registered throughout the world. Citibank N.A., Indonesia is a bank that is licensed, registered and supervised by the Indonesia Financial Services Authority (OJK). After-sales service and any other information, includes filing a claim, please contact ACE Jaya Proteksi at 1500 257 on Monday – Friday (08.00-17.30).