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Security in your mind with control over your accounts.

Electronic Advice

Get faster notification with Citibank Electronic Advice. At Citibank, it is our commitment to provide you with the best service to make your life simpler and more secure.

Right for you if:
E-Advice Services


Right for you if:
  1. You want to be quickly notified on your activity with the bank.
  2. You need to document your advices from the bank electronically to be accessed from anywhere.
  3. You want to contribute saving the environment by using less paper.

With Electronic Advice, you will enjoy the following benefits:

Uncluttered archive and easy access

Your activity notification can be accessed thru Citibank Online thru Citibank Online, until 12 months back! Forget cluttered papers archiving.

Fast delivery

You will receive your e-Advice the moment they are ready in our system. No more delays by conventional mail!


The PDF Electronic Advice is password-protected for your security.

Save Paper

Use less paper and contribute to the preservation of trees in Indonesia


Register your email and e-Advice by calling 24-Hour CitiPhone Banking 69999 via your mobile or at (021) 252-9999 to receive the following notifications in your email inbox:

  • Incoming Credit above IDR 5 million from other local bank via clearing.
  • Change of Address or Email Address.
  • Safe Deposit Box overdue rental reminder.