Online Investment Services

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Citibank Online.

Managing your portfolio is one click away.

Online Investment Services

Monitor your investment portfolio to have better control in growing your wealth.

Right for you if:
Investment Portfolio
Right for you if:
  1. You want to closely monitor your investment portfolio.
  2. You need quick and comprehensive information in managing your wealth.
  3. You are a Citigold customer.


LOGIN TO CITIBANK ONLINE
Benefits

As a Citigold customer, you have the privilege to monitor your investment portfolio anywhere, anytime.

  • Login to Citibank Online using your user ID
  • Click Portfolio Overview
  • View holding based on products

How-to

1. Login to Citibank Online using your user ID. Register here if you do not have you user ID.

2. Go to Wealth Management and click on Wealth Portfolio.

3. Select a relationship to view portfolio details.

4. Citibank Online will show summary of portfolio holdings. Click on each portfolio distribution to view in details.

FAQ
I've just changed my ATM PIN / CitiCard / Credit Card recently and then i cannot login, what should i do?

Click here to re-register ( Note: If you click, you also have to reset all your security question ) or click First time user

Step 1:

Enter your Citicard / Citibank Credit Card number, and your Account number, just as you use when you register your User ID and Password. For Citicard / Credit Card ATM PIN, use the most recent).



Step 2:

The system will immediately verify the data you have entered above, and if the data you enter is correct, then the User ID you will be shown on the next screen.

I have unintentionally left Citibank Online but I can't gain access immediately again. Why is that?

This is a security feature in the system that will prevent the unauthorized use of your session by anyone else. It will take about 5 minutes to clear your session before granting you access again.

I clicked on the 'x' box on the upper right corner of 'window' and I lost my connection. I tried connecting to Citibank Online but failed to do so. What should I do?

This is a security feature that will require you to exit by either clicking the 'X' box on the upper right corner of 'window' or the "Sign-Off" at the top right hand corner. In this instance, the system will take about 5 minutes to reconnect you again.

When I have a connection problem overseas, who can I contact?

You will have to call your local Internet Service Provider.

If I have problems with my Citibank Online transactions or access to whom can I request for assistance?

You may call our 24-Hour CitiPhone Banking and cite the relevant error codes where available. This will enable us to identify the problem and give you the necessary assistance.

I have problems accessing my internet, who should I contact for help?

You should approach your own Internet Service Provider for assistance.

I have encountered an error message mentioning JavaScript. What should I do?

You should follow the instructions provided on the JavaScript enabling page.

What should I do if I forget my CitiCard ATM PIN or Credit Card PIN?

To request for a new ATM PIN you can go to any of Citibank's brancheslocated in the Indonesia or request from our 24-hour CitiPhone Banking. To get a new Credit Card PIN simply call our
CitiPhone Banking 24 Jamand your new PIN be sent via mail.

Where can I obtain a copy of the terms and conditions governing the use of Citibank Online?

You can find the information after you input card number and ATM PIN or credit card PIN in the CitibankOnline.

I have no difficulty in accessing Citibank Online previously but I have tried several times today and they all failed. What can I do?

You may wish to follow these simple steps before trying to reconnect:

For Netscape Communicator 4.06 or higher.

  • Click on "Edit" and choose "Preferences"
  • Double-click on "Advanced"
  • Choose "Cache"
  • Click on both "Clear Memory Cache" and "Clear Disk Cache"
  • Click on "OK"
  • Close your browser

For Internet Explorer 4.01 or higher

  • Click on "View" and choose "Internet Options"
  • Click on "General"
  • Choose "Temporary Internet Files" and click on "Delete Files"
  • Click on "Yes" to confirm
  • Close your browser

Browser yang mendukung fitur-fitur Citibank Online

Web Browser Windows
ME
Windows
NT 4.0
Windows 2009
Professional
Windows
XP
Mac Os X
Internet Explorer 5.5  
Internet Explorer 6    
Netscape 7.x
Mozilla 1.5+      
Firefox    
Safari 1.x        

Now you are ready to reconnect again.

Terms and Conditions

NOTICE.
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY ACCESSING THIS SITE AND ANY PAGES THEREOF, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS BELOW. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS BELOW, DO NOT ACCESS THIS SITE, OR ANY PAGES THEREOF.

COPYRIGHT ® CITIGROUP 2001. ALL RIGHTS RESERVED.
Copyright in the pages and in the screens displaying the pages, and in the information and material therein and in their arrangement, is owned by Citigroup unless otherwise indicated.

TRADEMARKS
CITI, CITIBANK, CITICORP, CITIGROUP and the Umbrella Device are trademarks and service marks of Citicorp and are used and registered throughout the world. The Blue Wave design is trade dress of Citicorp and is used throughout the world. Citibank, Citicorp, Citigroup and their subsidiaries also claim rights in certain other trademarks and service marks contained in these web pages.

USE OF INFORMATION AND MATERIALS
The information and materials contained in these pages, and the terms, conditions, and descriptions that appear, are subject to change. Unauthorized use of Citigroup's web sites and systems including but not limited to unauthorized entry into Citigroup's systems, misuse of passwords, or misuse of any information posted on a site is strictly prohibited. Not all products and services are available in all geographic areas. Your eligibility for particular products and services is subject to final determination by Citigroup and/or its affiliates. Investment services are not bank deposits or insured by the government or other entity, and are subject to investment risks, including possible loss of principal amount invested.

LINKS
THIS SITE MAY CONTAIN LINKS TO WEB SITES CONTROLLED OR OFFERED BY THIRD PARTIES (NON-AFFILIATES OF CITIGROUP). CITIGROUP HEREBY DISCLAIMS LIABILITY FOR, ANY INFORMATION, MATERIALS, PRODUCTS OR SERVICES POSTED OR OFFERED AT ANY OF THE THIRD PARTY SITES LINKED TO THIS WEB SITE. BY CREATING A LINK TO A THIRD PARTY WEB SITE, CITIGROUP DOES NOT ENDORSE OR RECOMMEND ANY PRODUCTS OR SERVICES OFFERED OR INFORMATION CONTAINED AT THAT WEB SITE, NOR IS CITIGROUP LIABLE FOR ANY FAILURE OF PRODUCTS OR SERVICES OFFERED OR ADVERTISED AT THOSE SITES. SUCH THIRD PARTY MAY HAVE A PRIVACY POLICY DIFFERENT FROM THAT OF CITIGROUP AND THE THIRD PARTY WEBSITE MAY PROVIDE LESS SECURITY THAN THE CITIGROUP SITE.

NO WARRANTY.
THE INFORMATION AND MATERIALS CONTAINED IN THIS SITE, INCLUDING TEXT, GRAPHICS, LINKS OR OTHER ITEMS ARE PROVIDED "AS IS", "AS AVAILABLE". CITIGROUP DOES NOT WARRANT THE ACCURACY, ADEQUACY OR COMPLETENESS OF THIS INFORMATION AND MATERIALS AND EXPRESSLY DISCLAIMS LIABILITY FOR ERRORS OR OMISSIONS IN THIS INFORMATION AND MATERIALS. NO WARRANTY OF ANY KIND, IMPLIED, EXPRESSED OR STATUTORY INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF NON-INFRINGEMENT OF THIRD PARTY RIGHTS, TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND FREEDOM FROM COMPUTER VIRUS, IS GIVEN IN CONJUNCTION WITH THE INFORMATION AND MATERIALS.

LIMITATION OF LIABILITY.
IN NO EVENT WILL CITIGROUP BE LIABLE FOR ANY DAMAGES, INCLUDING WITHOUT LIMITATION DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, LOSSES OR EXPENSES ARISING IN CONNECTION WITH THIS SITE OR ANY LINKED SITE OR USE THEREOF OR INABILITY TO USE BY ANY PARTY, OR IN CONNECTION WITH ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR LINE OR SYSTEM FAILURE, EVEN IF CITIGROUP, OR REPRESENTATIVES THEREOF, ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, LOSSES OR EXPENSES.

SUBMISSIONS.
All information submitted to Citigroup via this site shall be deemed and remain the property of Citigroup and Citigroup shall be free to use, for any purpose, any idea, concepts, know-how or techniques contained in information a visitor to this site provides Citigroup through this site. Citigroup shall not be subject to any obligations of confidentiality regarding submitted information except as agreed by the Citigroup entity having the direct customer relationship or as otherwise specifically agreed or required by law.

AVAILABILITY
This site is not intended for distribution to, or use by, any person or entity in any jurisdiction or country where such distribution or use would be contrary to local law or regulation.

ADDITIONAL TERMS
Certain sections or pages on this site may contain separate terms and conditions, which are in addition to these terms and conditions. In the event of a conflict, the additional terms and conditions will govern for those sections or pages.

GOVERNING LAW
Use of this site shall be governed by all applicable laws and regulations of the Republic of Indonesia

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