Hereby We inform you on the operational hours of CitiPhone Banking effective as of Monday, 22nd of March 2021,
- Citiphone Banking (021) 252 9999/1500335 and Live Chat : 08:00 – 20:00 WIB
- Send your message via Citi Message Center by signing in to Citibank Online.
You can still contact CitiPhone Banking at (021) 252 9999/ 1500335, accessible for 24 hours only for emergency services as mentioned below:
- Reporting on Lost/Stolen Card, Card Blocking
- Issues with or Disputed Transaction
- Temporary Credit Limit Increase
- Issues with accessing Citibank Online or Citi Mobile
- PIN Reset
- Banking Transaction
Thank you for your attention.